XBox Live Strict Nat please help !!!

claiva

Hi Lads,
I have Perlico BB. I have a strict NAT which is really bugging me now as I keep getting kicked from games/lobbies.

My question is this : Does anyone know what Perlico's DNS settings are ?
I have scoured the net for them to no avail and Perlico's suppoort is not great.


Someone must have set up a static ip on their pc in order to port forward for xbox live.

Any help appreciated.
Thanks,
Clive

Shammy

What router are you using ?

Ring them up , get your username and password , your ip addy.

Type in your ip addy in the address bar , enter in your username and password go to advanced settings and change your nat.

claiva

Shammy wrote: »

What router are you using ?

Ring them up , get your username and password , your ip addy.

Type in your ip addy in the address bar , enter in your username and password go to advanced settings and change your nat.

Hi Sham,
I have all those details, my router is a Zyxel P-660HW-T1v2.
There is no option to change my nat. I have turned off the firewall in the router and its still strict on Live.
I think I need to set up a static ip but I need perlico's dns settings to do it.
I thought someone in here may have managed to change their Live Nat to moderate or open with a similar setup to mine, I'll giver Perlico a ring tomorrow but I wont be holding my breath as I hear their support is shiiiite.

Shammy

http://www.youtube.com/watch?v=-aYJp_1ITt0&feature=related



dont know if it will help

sierra117x

claiva wrote: »

Hi Sham,
I have all those details, my router is a Zyxel P-660HW-T1v2.
There is no option to change my nat. I have turned off the firewall in the router and its still strict on Live.
I think I need to set up a static ip but I need perlico's dns settings to do it.
I thought someone in here may have managed to change their Live Nat to moderate or open with a similar setup to mine, I'll giver Perlico a ring tomorrow but I wont be holding my breath as I hear their support is shiiiite.

i cant change my nat settings either but when i port forward for my xbox it seems to open my nat . not sure if you can port forward easy on your router but its straight forward enough on mine

claiva

sierra117x wrote: »

i cant change my nat settings either but when i port forward for my xbox it seems to open my nat . not sure if you can port forward easy on your router but its straight forward enough on mine

Hi Sierra,
Did you have to set up your pc with a static ip address first (to make sure the internet still worked) ?
Thats my problem you see, in order to port forward I need to set up my pc with a static ip address. In order to make sure the internet works on my pc I need the perlico dns settings.

Enigma IE

claiva wrote: »

Hi Sham,
I have all those details, my router is a Zyxel P-660HW-T1v2.
There is no option to change my nat. I have turned off the firewall in the router and its still strict on Live.
I think I need to set up a static ip but I need perlico's dns settings to do it.
I thought someone in here may have managed to change their Live Nat to moderate or open with a similar setup to mine, I'll giver Perlico a ring tomorrow but I wont be holding my breath as I hear their support is shiiiite.

Alright Palski, just did a browse through Perlico's FAQ's.

http://www.perlico.com/support/broadband/faqs.aspx#consoles

"Broadband is a residential product for use by a single user on a single machine. You are provided with a single IP address and we will not support a network"

Basically they don't support home networks i.e. any other device apart from your PC, e.g. XBox for online gaming, so getting their help to debug it could be difficult. I've dealt with them in the past through work, their support is poor. It's worth giving them a call anyway and you could find a techie who may be able to help, even unofficially.

The problem could be router related (probably the most likely). You could try an alternate router, again they ONLY support the router they supply but the do give some basic instructions about how to configure an alternate router.

http://www.perlico.com/support/broadband/otherroutersetup.aspx

I should have a spare Netgear Router at home, your welcome to it. I can call over and we can give it a go. Let me know what you think.

claiva

Enigma IE wrote: »

Alright Palski, just did a browse through Perlico's FAQ's.

http://www.perlico.com/support/broadband/faqs.aspx#consoles

"Broadband is a residential product for use by a single user on a single machine. You are provided with a single IP address and we will not support a network"

Basically they don't support home networks i.e. any other device apart from your PC, e.g. XBox for online gaming, so getting their help to debug it could be difficult. I've dealt with them in the past through work, their support is poor. It's worth giving them a call anyway and you could find a techie who may be able to help, even unofficially.

The problem could be router related (probably the most likely). You could try an alternate router, again they ONLY support the router they supply but the do give some basic instructions about how to configure an alternate router.

http://www.perlico.com/support/broadband/otherroutersetup.aspx

I should have a spare Netgear Router at home, your welcome to it. I can call over and we can give it a go. Let me know what you think.

Yaa,
I just got off the phone to their support and all I can say is WOW !!!!!!
Thanks God I don't have a serious problem.


I have a couple of routers here that I'll give a bash, thanks pal.

Enigma IE

claiva wrote: »

Yaa,
I just got off the phone to their support and all I can say is WOW !!!!!!
Thanks God I don't have a serious problem.


I have a couple of routers here that I'll give a bash, thanks pal.

One of our users has Perlico BB at home and he can't use our SSL VPN, work's fine from same laptop using his O2 3G BB card. Perlico had no clue even where to start debugging.

Make sure you try it with a router, not a switch!

claiva

Enigma IE wrote: »

One of our users has Perlico BB at home and he can't use our SSL VPN, work's fine from same laptop using his O2 3G BB card. Perlico had no clue even where to start debugging.

Make sure you try it with a router, not a switch!

Ha ha yawww......

sierra117x

claiva wrote: »

Hi Sierra,
Did you have to set up your pc with a static ip address first (to make sure the internet still worked) ?
Thats my problem you see, in order to port forward I need to set up my pc with a static ip address. In order to make sure the internet works on my pc I need the perlico dns settings.

nah it allows me to open a range of ips on the same ports . so i open enough ips to cover all my devices then open the ports i need to work in . and all is well