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3 Asking for deposit after online order

  • 07-08-2010 3:08pm
    #1
    finto
    Registered Users, Registered Users 2 Posts: 60 ✭✭


    Put through an order online for the new iphone 4 from 3mobile. 60e a month and 109e for the phone. only to get a call a few hours later from some guy in india telling me i have to pay them 200euro deposit before they will process the order. Pure blunt about it too, wouldnt explain why. Is this normal? Ive perfect credit rating and full time job. Leaves a bad taste in the mouth dealing with these guys.

    Cheers
    Fint


Comments

  • #2
    munstergirl
    Registered Users, Registered Users 2 Posts: 771 ✭✭✭munstergirl


    Seems to be luck of the draw on bill say.
    Another thread is exact same in vodafone.

    Its due to fraud where people buy bill by phones + run up huge bills + disappear.

    O2 + meteor are the same. I got deposit off vodafone 1st bill, meteor 6 months later.


  • #3
    Davy
    Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    Its pretty standard op, you could decline, go to any other network and be asked for the same thing. Esb and bord gais do the same. Something you will have to live with im afraid.

    You do get the money back :)


  • #4
    crotalus667
    Registered Users, Registered Users 2 Posts: 1,900 ✭✭✭crotalus667


    Meteor say on their site that you may be asked for a deposit , and talking to the vodafone lads on boards they said the same thing (you have to go in to a bricks and mortar shop to pay it with vodafone) tbh you can see their point they are handing out handsets at a huge discount


  • #5
    finto
    Registered Users, Registered Users 2 Posts: 60 ✭✭finto


    Well, thats ok if its standard for most providers. Ok if I'm honest, 50% of my problem was the sheer attitude on the phone, other 50% was dissapointed in 3mobile saying my phone was on the "way" then getting a call asking for more dosh. Tbh, I didnt see anywhere on the 3 site it saying you may be asked for a deposit once the order was placed.

    Might just wait until o2 offer up the Iphone in a month or two. Muche better customer service, I'd pay for that.


  • #6
    finto
    Registered Users, Registered Users 2 Posts: 60 ✭✭finto


    Davy wrote: »
    Its pretty standard op, you could decline, go to any other network and be asked for the same thing. Esb and bord gais do the same. Something you will have to live with im afraid.

    You do get the money back :)

    Esb asked me for a 300 euro deposit when I bought my house. Told them no, and they still connected me. I dont think it is legal to be honest.


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  • #7
    Abelloid
    Registered Users, Registered Users 2 Posts: 3,495 ✭✭✭Abelloid


    finto wrote: »
    Esb asked me for a 300 euro deposit when I bought my house. Told them no, and they still connected me. I dont think it is legal to be honest.

    Not quite the same, electricity is an essential service.


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