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UPC tex alerts 2 weeks before bill due!

  • 03-08-2010 9:40am
    #1
    Dues Bellator
    Registered Users, Registered Users 2 Posts: 2,590 ✭✭✭


    upc/ntl keep texing me telling me my bill is due 3 weeks before due date, if i dont want some of my services disconnected .i sould pay straight away....sick .i keep ringing them to complain but keep getting the same oh just ignore them quote. no i wont ignore them there harrassing me for money before they should, almost a bloody month before.

    i will agree upc/ntl have improved slightly, but this is a pain in the kyber.


Comments

  • #2
    slimjimmc
    Registered Users, Registered Users 2 Posts: 7,786 ✭✭✭slimjimmc


    Send them a letter (old fashioned thing consisting of text written on paper usually in ink) instructing them to not contact you by phone. Sign it, photocopy it (for your records) and send it by post. Businesses tend to be less inclined to ignore paper communication so it's often better than phone calls or emails.


  • #3
    Dues Bellator
    Registered Users, Registered Users 2 Posts: 2,590 ✭✭✭Dues Bellator


    slimjimmc wrote: »
    Send them a letter (old fashioned thing consisting of text written on paper usually in ink) instructing them to not contact you by phone. Sign it, photocopy it (for your records) and send it by post. Businesses tend to be less inclined to ignore paper communication so it's often better than phone calls or emails.

    thanks i was on the phone for 45 min this morning, they said as i pay my bill every 2 mths in the post office (its every month now for newer customers) im getting sent the reminders, its a computer error which there looking into, in the mean time ive just to ignore them .:mad:


  • #4
    jack presley
    Closed Accounts Posts: 13,687 ✭✭✭✭jack presley


    almanu wrote: »
    thanks i was on the phone for 45 min this morning, they said as i pay my bill every 2 mths in the post office (its every month now for newer customers) im getting sent the reminders, its a computer error which there looking into, in the mean time ive just to ignore them .:mad:

    Tell them that you will charge them a fee for having to deal with their unwanted correspondence. €5 a text should make them stop


  • #5
    Dues Bellator
    Registered Users, Registered Users 2 Posts: 2,590 ✭✭✭Dues Bellator


    jack presley wrote: »
    Tell them that you will charge them a fee for having to deal with their unwanted correspondence. €5 a text should make them stop
    i should be so lucky


  • #6
    Rebel021
    Registered Users, Registered Users 2 Posts: 943 ✭✭✭Rebel021


    almanu wrote: »
    thanks i was on the phone for 45 min this morning, they said as i pay my bill every 2 mths in the post office (its every month now for newer customers) im getting sent the reminders, its a computer error which there looking into, in the mean time ive just to ignore them .:mad:

    There are no computer errors.....human errors yes


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