Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

iPhone 4 Screen Defect

  • 01-08-2010 7:46pm
    #1
    rollerball
    Closed Accounts Posts: 30 ✭


    I bought an iPhone 4 on launch day but I have since noticed that my screen has a defect.

    On white backgrounds it shows a sort of greyish streak in the pixels. I looks like a "join the dots" line.

    What do you recommend I should do guys? Vodafone say they have to send it away to their tech team with no replacement iPhone but a normal phone or should I ring Apple direct and ask for a replacement from them?

    Anyone else having problems? I also experienced the yellow blob problem aswell...

    Help guys!!!!

    --

    RB


Comments

  • #2
    copacetic
    Subscribers Posts: 16,617 ✭✭✭✭copacetic


    call apple care, they'll send you a replacement straight away for a charge and refund the charge when you send your phone by return post.

    O2/Voda etc just do this anyway so you are cutting out the middleman. They often mess it up/forget to do something etc too. Deal with apple direct.


  • #3
    rollerball
    Closed Accounts Posts: 30 ✭rollerball


    copacetic wrote: »
    call apple care, they'll send you a replacement straight away for a charge and refund the charge when you send your phone by return post.

    O2/Voda etc just do this anyway so you are cutting out the middleman. They often mess it up/forget to do something etc too. Deal with apple direct.

    Whats the charge? I hope its not full price! :eek:


  • #4
    rollerball
    Closed Accounts Posts: 30 ✭rollerball


    Please help!


  • #5
    copacetic
    Subscribers Posts: 16,617 ✭✭✭✭copacetic


    rollerball wrote: »
    Whats the charge? I hope its not full price! :eek:

    I can't remember to be honest, they don't actually charge the card but just reserve the amount I think. They have to do it to be sure you'll actually return the phone.

    Either that or you can not take advance replacement and just send yours in and they'll send you one out in return.


  • #6
    rollerball
    Closed Accounts Posts: 30 ✭rollerball


    copacetic wrote: »
    I can't remember to be honest, they don't actually charge the card but just reserve the amount I think. They have to do it to be sure you'll actually return the phone.

    Either that or you can not take advance replacement and just send yours in and they'll send you one out in return.

    Ah I get you. They ringfence the amount on the card. How quick are they?


  • Advertisement
  • #7
    copacetic
    Subscribers Posts: 16,617 ✭✭✭✭copacetic


    rollerball wrote: »
    Ah I get you. They ringfence the amount on the card. How quick are they?

    I got my advance replacement in a couple of days. However that was in the middle of the 3G cycle so there were plenty available, possible there could be iphone 4 shortages but I doubt it. Apple will keep plenty in reserve for just this type of issue..


  • #8
    rollerball
    Closed Accounts Posts: 30 ✭rollerball


    copacetic wrote: »
    I got my advance replacement in a couple of days. However that was in the middle of the 3G cycle so there were plenty available, possible there could be iphone 4 shortages but I doubt it. Apple will keep plenty in reserve for just this type of issue..

    Hopefully! I know Vodafone have not kept one but I'd say Apple have.


  • #9
    rollerball
    Closed Accounts Posts: 30 ✭rollerball


    Has anyone else experienced any problems?


Advertisement