Not so fast bet on PP

matt1958

Last night i stayed up too watch the Chivas v Man Utd game.

Leading up to the first goal when the Chivas player chested the ball down too Little Pea i hit the fast bet for Chivas too score the first goal up pops the betting box on the side of the page and then the waiting and then the goal and then the bet confirms? I was like yes €100 @ 2.75.

Then the whole betting market diappeared off their site thought nothing of it because i was happy with my bet. Then 10 mins into the second half the bet still hadn't confirmed got on too live help they say they were having technical difficulties. So this morning i get up log into my PP account nothing there only that my stake was returned go onto live help and here is what im told after arguing that i hit the button before the goal he then tells me

That their fast bet aint so fast it has a 5 second delay now from what betting i have done in the past it never took 5 seconds ive only noticed it in the past 2 weeks but i still never had trouble with it even when the bet confirmed after the event. Has anyone else noticed the slowing down of PP fast bet.

In effect they have got a get out clause with this system by deliberately slowing down the time it takes for it too confirm:mad: this is the first time that it has happened too me. Also look at this>> totally they payout then take the money back

UrbanSea

I'd get on the phone,they can't claim that the bet hadn't gone through on time when they had even paid out on it.

matt1958

I think they can they do that when they void bets..

matt1958

Greetings is that like betting rules if they payout they cant take it back or is it just your opinion?

matt1958

[FONT=Tahoma, Verdana, Arial]Here is the email i got from them at 9.50am after they paid and took back my winnings @8.34am[/FONT]


[FONT=Tahoma, Verdana, Arial][FONT=Tahoma, Verdana, Arial]Due to a technical problem, the Football BIR Guadalajara |v| Man Utd Team to Score the First Goal Market was still active and displayed on our site after the event had begun. In accordance with our rules, we are obliged to void your bets placed on this event. Below is our rule regarding late bets:[/FONT][/FONT]


[FONT=Tahoma, Verdana, Arial]Are they saying their that the event should not of been up on live betting??? It was showing that it was going too showed live all yesterday.
[/FONT]

matt1958

Just got this email from PP...

Our settling dept rechecked your bet and the first goal was scored in the 9th min. The match kicked off at 3.30 customers bet was placed at 03:41 so his bet was 2 mins late.

There is no way i placed this bet 2mins after the fact. There trying too use the time it was suppose too kick-off then the actual time it kicked-off:mad:. There was a massive fireworks and bands and dance on before the game i was watching it live on TV so there is no way i could be 2mins behind f**king c**ts:mad::mad::mad:

JONJO THE MISER

To be honest they are a Joke, close your account and ring Joe Duffy or some other radio show. I bet if your bet had lost they would still of taken your money, PP with all there crap advertising are a right shower, i have had similiar problems with them before so i closed my account.

Cavehill Red

matt1958 wrote: »

Just got this email from PP...

Our settling dept rechecked your bet and the first goal was scored in the 9th min. The match kicked off at 3.30 customers bet was placed at 03:41 so his bet was 2 mins late.

There is no way i placed this bet 2mins after the fact. There trying too use the time it was suppose too kick-off then the actual time it kicked-off:mad:. There was a massive fireworks and bands and dance on before the game i was watching it live on TV so there is no way i could be 2mins behind f**king c**ts:mad::mad::mad:

Game kicked off well after that. I was watching it myself. Was at least 3.35, if not later.

colly_06

Were you watching the match on a stream? If so it could have been a delayed stream?

JONJO THE MISER

:mad: Guys i think everyone who has a account with P.P should email them in and say they will close there accounts if the o.p bet is not paid.
Come on guys lets stick together and show p.p punters wont be taken for mugs.

x PyRo

If you think they'll listen to us you're mis-informed!

matt1958

I think i'll have too go all the way through their book of excuses before i either get my winnings or get a "free bet" bulls**t which i won't be excepting.. This has me so f**king pissed with all their excuses they are throwing at me.

I have emptied my account in the fear that they go through my other teams to score bets and take them back because its such and such mins secs out..

matt1958

JONJO THE MISER wrote: »

:mad: Guys i think everyone who has a account with P.P should email them in and say they will close there accounts if the o.p bet is not paid.
Come on guys lets stick together and show p.p punters wont be taken for mugs.

Cheers Jonjo.. But no need too go too that extreme but what i do think ppl should do is complain that there is something wrong their fast bet:rolleyes: system on their LIVE HELP. It would strenghten my case no end because the bet placed after the goal by like 2-3 seconds not their hopeful 2mins:mad:

matt1958

colly_06 wrote: »

Were you watching the match on a stream? If so it could have been a delayed stream?

Nope live on TV thats what makes their case full of s**t that i placed the bet 2mins after the goal was scored..

Vurnon San Benito

Threaten them with the famous line "I'm going to the papers and radio with this one"

Many a packet of cash has been redeemed that way

Ridiculous scenario anyway.!

matt1958

Gonna wait too see their reply too my last email before the threats start flying from me:D

Cavehill Red

colly_06 wrote: »

Were you watching the match on a stream? If so it could have been a delayed stream?

Nope, live stream.

Pj!

Lots of complaints about Paddy Powers the last few months.
Most people are moving elsewhere. Mostly to bet365. Fully recommended.

Kod-box

This match was an odd one as the only stream was from a mexican company who were behind by a few mins, betfair werent doing live betting (only at h/t) because of this.

El Horseboxo

I've noticed their fast bet only seems to be the instant fast bet on occassion in recent times. It takes a couple of seconds to confirm it. They also apparently operate on a delay from the live feed due to being a slight delay from the television feed and the actual event. 2 minutes doesn't sound right but maybe it could be if the only feed was from Mexico as mentioned above. So lets say in real time the goal was scored on 8 minutes and 34 seconds. You probably actually placed the bet on 10 minutes 34 seconds in real time due to the delay in the live feed. Even though on your end you done it before the goal. If that was the case the bookies will always win.

I think they mess around with that fast bet on purpose. Techinical difficulties me hole.

Cavehill Red

Betpack (Stan James) were complaining about 'technical difficulties' on their site that night too. Funny, the site was working fine for absolutely all other games and sports.
I had to ring to get the odds I wanted (ante-post). The game wasn't even listed. No in-running, they told me. More technical difficulties.

matt1958

After my last email too them yesterday at 5.30 checked my emails there about an hour ago and nothing from them.

So logged into PP go on live help and asked for an update. She decides too pull the same crap as in the emails that it was voided because it was late.

Then she tells me shes waiting for a screenshot for when the goal was scored i said i know when the goal was scored the 9th min. My whole point is you need too prove that the game started at 3.30am. While i was writing that she writing too up pops this your account will be credited 175€:D.. Then i go into my bets too find this>> I'll be taking this "free bet":p

matt1958

@ El Horseboxo.. I've only noticed the slowing down of the fast bet this past 2-3 weeks but my bets have had no problem confirming and the winning ones (few and far between:o) have been paid out. They tryed too pull a fast one because of their "technical difficulties"..

matt1958

Cavehill Red wrote: »

Betpack (Stan James) were complaining about 'technical difficulties' on their site that night too. Funny, the site was working fine for absolutely all other games and sports.
I had to ring to get the odds I wanted (ante-post). The game wasn't even listed. No in-running, they told me. More technical difficulties.

It was exactly the same on PP, Murray's odds were changing updating no problem. Because i looked a few times too see if the match came back up on their site.

DeadSkin

Had somethin' similar today.

Betting on some tennis in running, game was J Aguilar v A Ungur.
Hit the fastbet for €10 on A Ungur To Win Set 2 8th Game at 3/1, have the screenshot after I placed my bet.
He won the game, when I checked my bets, his odds were 2/7!! :mad:

I chatted online with the live help and they gave me the story, the odds changed from 3/1 to 2/7 while I placed my bet!!

Vurnon San Benito

DeadSkin wrote: »

Had somethin' similar today.

Betting on some tennis in running, game was J Aguilar v A Ungur.
Hit the fastbet for €10 on A Ungur To Win Set 2 8th Game at 3/1, have the screenshot after I placed my bet.
He won the game, when I checked my bets, his odds were 2/7!! :mad:

I chatted online with the live help and they gave me the story, the odds changed from 3/1 to 2/7 while I placed my bet!!

So fooking change in that space of time :eek:

DeadSkin

Doocey wrote: »

So fooking change in that space of time :eek:

Aye! Had to be a mistake as Ungur was serving that next game.

ceadaoin.

The fast bet still has to apply the 5-10 second delay that is applied to all betting in running markets. It's 'fast' in the sense you don't need to add the selection to the betslip etc

DeadSkin wrote: »

Had somethin' similar today.



Betting on some tennis in running, game was J Aguilar v A Ungur.

Hit the fastbet for €10 on A Ungur To Win Set 2 8th Game at 3/1, have the screenshot after I placed my bet.

He won the game, when I checked my bets, his odds were 2/7!!



I chatted online with the live help and they gave me the story, the odds changed from 3/1 to 2/7 while I placed my bet!!

Your bet wouldn't have been placed immediately but would go through after 10 seconds. Usually if the price changes during this time you will be shown a message informing you of this and asking if you want to accept the new price. I think you can change your settings so the bet is accepted at the new price without a message. Maybe this is what happened in your case? They will be able to see the exact time the price changed and would have checked this against the time of your bet

matt1958

ceadaoin. wrote: »

The fast bet still has to apply the 5-10 second delay that is applied to all betting in running markets. It's 'fast' in the sense you don't need to add the selection to the betslip etc

No it hasnt. If it had too then why not apply the 5-10 sec delay right from the start of using the "fast bet" system on the site. I've used it a few times and when it was fast it took like a second for my bet too be placed and not go counting up the blocks as it does now. Its now just the same as the bet slip way.

If you bet on certain markets you can pull that up put your stake in and wait for the right odds/time too (try) place your bet with the same out come you still have too wait 6-7-8-9-10 seconds for your bet too confirm.

They have been underhanded in the way they have not told the online punters they are slowing down the fast bet system from 1 second too 6-7-8-9-10 seconds i dont know which one but its alot slower then it use to be.

ceadaoin.

matt1958 wrote: »

ceadaoin. wrote: »

The fast bet still has to apply the 5-10 second delay that is applied to all betting in running markets. It's 'fast' in the sense you don't need to add the selection to the betslip etc

No it hasnt. If it had too then why not apply the 5-10 sec delay right from the start of using the "fast bet" system on the site. I've used it a few times and when it was fast it took like a second for my bet too be placed and not go counting up the blocks as it does now. Its now just the same as the bet slip way.

If you bet on certain markets you can pull that up put your stake in and wait for the right odds/time too (try) place your bet with the same out come you still have too wait 6-7-8-9-10 seconds for your bet too confirm.

They have been underhanded in the way they have not told the online punters they are slowing down the fast bet system from 1 second too 6-7-8-9-10 seconds i dont know which one but its alot slower then it use to be.

I'm not sure when this fast bet thing was brought in but maybe it was a bug that caused the delay not to be applied then? Obviously they don't want people placing in running bets without it so its been fixed now. Happens a lot when new features are introduced.

matt1958

ceadaoin. wrote: »

matt1958 wrote: »

I'm not sure when this fast bet thing was brought in but maybe it was a bug that caused the delay not to be applied then? Obviously they don't want people placing in running bets without it so its been fixed now. Happens a lot when new features are introduced.

It was earlier in the year around February/March i think.. And considering the amount of bets that would of been placed in that time it was a really good bug going that long unnoticed.. Yes it's obvious now that they don't want people placing these fast bets so the system should be taking down from their site because it isn't fast.

DeadSkin

I've sent a few mails now and they're not interested. Jumping ship to betfair me thinks!!

matt1958

I never noticed the info button thingy:D i dont know what too call it above the fast bet on/off button. Here's what it says

Enabling fast bet allows you to enter your stake and PLACE YOUR BET INSTANTLY - bypassing the betslip.

Placing your bet is when the bet is confirmed!!! That does NOT happen INSTANTLY anymore with the fast bet..

I think i'll go on a wee crusade me against PP and this fast bet shambles it has turned into:pac:.. Going too email them see if they reply and if they do see what they say:p.. Anyone wanna join

matt1958

DeadSkin wrote: »

I've sent a few mails now and they're not interested. Jumping ship to betfair me thinks!!

Didnt check before i posted the above.. Did they reply too any of your emails???

DeadSkin

matt1958 wrote: »

Didnt check before i posted the above.. Did they reply too any of your emails???

They replied to my first one. Here's the bones of it;

The price on your selection changed from 3/1 to 2/7 at 16:31:52. You placed your bet at 16:32:29. The price did briefly hit 3/1 again at 16:44:47 but only for a total of 24 seconds.

I know your bet was placed, only 37 seconds after the price change, but due to the fast-paced nature of Betting In Running, 37 seconds is a long time. I'm afraid we cannot resettle the bet at the old price of 3/1.

I replied back, have heard nowt!!

Just take your gambling elsewhere dude. I have

I know I hit fastbet at 3/1 and after the bet was placed the 3/1 was still available after I made the bet.
They screwed up, they won't admit it and for the sake of 30 euro to keep a customer, they're not bothered.
I'm not bothered now, have set up an account on betfair.

Lets hope other folk here who use paddy will be deterred from using the 'fast' bet!!!

matt1958

I have, i'll doing my bets with BET365 i was just comparing the in running odds between the two just out of curiosity when i noticed the statement about the fast bet.

It just makes a total sham of what they are trying too say they are offering the punters when it clearly isn't the case.

Like they say 37 seconds betting in running is a long so is 10 seconds:rolleyes::mad:... Also is the 10 second delay not suppose too be applied too the "live" streaming? Not when your trying too place a bet

DeadSkin

Paddy got back to me again. They told me they would not settle the bet, but as a good will gesture the gave me a free 20 euro bet.

matt1958

DeadSkin wrote: »

Paddy got back to me again. They told me they would not settle the bet, but as a good will gesture the gave me a free 20 euro bet.

Well done a bit of preserverance goes along way.. They still saved themselves €10 with the free bet:rolleyes:..

DeadSkin

matt1958 wrote: »

Well done a bit of preserverance goes along way.. They still saved themselves €10 with the free bet:rolleyes:..

I had actually given up getting any response.Checked my email and there was the offer.
Stuck on Channel 4, and just fancied the horse, put the bet down a minute or so before the race started

matt1958

DeadSkin wrote: »

I had actually given up getting any response.Checked my email and there was the offer.
Stuck on Channel 4, and just fancied the horse, put the bet down a minute or so before the race started

I hope it won?? Take the winnings over too betfair:pac:

DeadSkin

matt1958 wrote: »

I hope it won?? Take the winnings over too betfair:pac:

It did, see the attachment in the post . I plan to!!

matt1958

DeadSkin wrote: »

It did, see the attachment in the post . I plan to!!

:pac: Nice one man..

sonnky

stupid dicks

Healio

DeadSkin wrote: »

They screwed up, they won't admit it and for the sake of 30 euro to keep a customer, they're not bothered.

It say there is more to it than letting 30 blips down the drain.

I'm not bothered now, have set up an account on betfair.

Lets hope other folk here who use paddy will be deterred from using the 'fast' bet!!!

Regards Betfair, I hope you have dealt with betfairs customer service before; and even more so, for your sake; I hope you dont end up backing something at 2.0 (Evens) that ends up in a dead heat.