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How do I get a refund from app store?

  • 29-07-2010 9:38am
    #1
    Registered Users, Registered Users 2 Posts: 3,220 ✭✭✭


    Lastnight, I downloaded 2 apps for the iPad to open .zip files, neither work, anyone know how I go about getting a refund ?

    Thanks


Comments

  • Registered Users, Registered Users 2 Posts: 6,826 ✭✭✭phill106


    How to claim App Store refund

    So, you are one of those people not happy about the application you just bought? Well, Apple do have a policy that allows you to claim refund of the amount you’ve spent. However, it’s gonna take you ages (possibly) to get back the few dollars, the process is painfully long.

    Apple gives 90 days for customers to claim refund of any purchase they made in iTunes or App Store. There has been a great hue and cry about this though. Forget it, if you are not satisfied with any applications, follow the steps and try getting back your money.

    1. Go Apple iTunes support
    2. Enter your first name and last name and other details in the fields provided
    3. From the category, choose Purchase(s)
    4. In the sub category, just select one of the reasons why you are claiming refund
    5. Select the item/app in your purchase history
    6. Enter the item title in field provided
    7. Enter the order number
    8. Type your message and hit the Send button

    Done. Wait for the response. Apple gives full refund to customers but steals the 30% commission for hosting the application from developers.


  • Registered Users, Registered Users 2 Posts: 13,763 ✭✭✭✭Inquitus


    Whereas on Android you get 24 hours to return it hassle free from your handset for immediate refund.....


  • Moderators, Society & Culture Moderators Posts: 25,558 Mod ✭✭✭✭Dades


    Inquitus wrote: »
    Whereas on Android you get 24 hours to return it hassle free from your handset for immediate refund.....
    Which is useful for clearing space when you can't save your apps to the memory card. :)


  • Registered Users, Registered Users 2 Posts: 6,826 ✭✭✭phill106


    Inquitus wrote: »
    Whereas on Android you get 24 hours to return it hassle free from your handset for immediate refund.....

    Move along robot boy :)


  • Registered Users, Registered Users 2 Posts: 29,311 ✭✭✭✭Quazzie


    Inquitus wrote: »
    Whereas on Android you get 24 hours to return it hassle free from your handset for immediate refund.....
    You love android so much yet you still spend so much time on the Apple media devices forum. I wonder what it is that keeps you so interested.


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  • Registered Users, Registered Users 2 Posts: 6,826 ✭✭✭phill106


    Quazzie wrote: »
    You love android so much yet you still spend so much time on the Apple media devices forum. I wonder what it is that keeps you so interested.

    Envy.....


  • Registered Users, Registered Users 2 Posts: 3,220 ✭✭✭cojomo2


    Inquitus wrote: »
    Whereas on Android you get 24 hours to return it hassle free from your handset for immediate refund.....

    Have to agree, I use both, like both, but if were to pick one, it would be android, it's just handier.:o


  • Registered Users, Registered Users 2 Posts: 8,034 ✭✭✭mad muffin


    Inquitus wrote: »
    Whereas on Android you get 24 hours to return it hassle free from your handset for immediate refund.....

    Horse for courses I guess.

    Android get hassle free refunds with in the 1st 24hr and get malware when you insall a wallpaper app.


  • Moderators, Sports Moderators Posts: 8,679 Mod ✭✭✭✭Rew


    Inquitus wrote: »
    Whereas on Android you get 24 hours to return it hassle free from your handset for immediate refund.....

    Can you actually buy any apps in Ireland yet?


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