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Bodyhaven.ie - Orders not being sent.

  • 28-07-2010 9:30pm
    #1
    Shzm
    Registered Users, Registered Users 2 Posts: 947 ✭✭✭


    Bought an item off Bodyhaven.ie last Wednesday and I've not recieved anything, even though they specify 1-2 days delivery time.

    They've not replied to multiple emails, PMs on here, the phone number on the site doesn't work, and 'Phil', who was supposedly ringing customers a couple of weeks ago to sort out orders, isn't answering his phone, or responding to voicemail messages.

    Basically, they've got nearly €70 of mine, sent me nothing, and I can't get a hold of them.

    Unfortunately I paid by Laser through Sage Pay.

    What can I do to try and get my money back, if anything? Can I report them for fraud at all?

    Theres a few people who are in the same boat over in this thread.

    I've been buying online for years and never had an issue - so i'm not really sure what I can do :)


Comments

  • #2
    The Lovely Muffin
    Closed Accounts Posts: 6,595 ✭✭✭The Lovely Muffin


    Contact your bank, tell them you haven't received anything.

    Print off any e-mail(s) that you send Bodyhaven/Bodyhaven sent you and bring them to the bank.

    Ask the bank if they can do a charge back/retrieve the money somehow.

    Good luck and let us know how it goes.


  • #3
    Shzm
    Registered Users, Registered Users 2 Posts: 947 ✭✭✭Shzm


    Done that.

    Nothing they can do as it was a Laser card :mad:


  • #4
    Gamesnash.ie: Pat
    Company Representative Posts: 2,957 ✭✭✭Gamesnash.ie: Pat


    Have a look at this thread - post from bodyhavens owner (I think) in it - maybe try a PM ?


  • #5
    Shzm
    Registered Users, Registered Users 2 Posts: 947 ✭✭✭Shzm


    Sent that account 2 PMs.. even though they've been online, they haven't replied.

    Makes me think that they're not actually fulfilling orders anymore, rather trying to get as much € as they can before they're caught.


  • #6
    edelhopkins
    Registered Users, Registered Users 2 Posts: 8 ✭edelhopkins


    I ordered items from their website on 24th november and never received anything either. They dont reply to anything you send them but they already have charged for the payment. Id say the only thing to do is to actually go to their address in person as I doubt anything else would work,and this address probably wont exist either!!


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  • #7
    edelhopkins
    Registered Users, Registered Users 2 Posts: 8 ✭edelhopkins


    Does anyone know what the tel no to contact them on is?? :)


  • #8
    Shzm
    Registered Users, Registered Users 2 Posts: 947 ✭✭✭Shzm


    It doesn't matter if you find one, because it won't be answered anyway. They're a bunch of scammers.


  • #9
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    edelhopkins, posting the same questions across multiple threads and forums is spam. Don't do that.

    Bodyhaven has effectively gone out of business, or is no longer responding. Solicitor or Small Claims Court is your only recourse at this point, but if they are gone out of business, then you're money is gone.


This discussion has been closed.
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