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Vodafone at home - no connection since upgrade

  • 27-07-2010 11:35am
    #1
    Daemonic
    Registered Users, Registered Users 2 Posts: 1,509 ✭✭✭


    I arrived home last Friday to find my broadband connection had dropped. Checked status on my Linksys router and I had no external IP address, tried reconnecting but no luck.
    Connected the PC direct to the (admittedly ancient, received from BT in June 2005) Zyxel P623r-t1 modem and checked the status. Noticed the speed was now 6meg down 512k up so looks like my line was upgraded. DSL connect light is solid so its synching fine, a check of my line stats indicates I'm good up to about 8mb. Haven't been able to contact BT yet as I haven't been home during their support hours and assume its pointless calling them unless at the PC for them to run through their checks.

    Has anyone else had a similar problem, synching fine but no IP address assigned?


Comments

  • #2
    Nick_oliveri
    Registered Users, Registered Users 2 Posts: 2,497 ✭✭✭Nick_oliveri


    Yes, but my problem is ongoing for months and is completey unrelated to upgrades. Try using the generic username and password.


    vodafone@vodafone.ie
    broadband


  • #3
    Daemonic
    Registered Users, Registered Users 2 Posts: 1,509 ✭✭✭Daemonic


    Thanks, I'll try that before I call them. Was wondering if it was login related, my login name is still an @iolbb one so was thinking they may be changing these but assumed they'd notify people before anything like that.


  • #4
    Nick_oliveri
    Registered Users, Registered Users 2 Posts: 2,497 ✭✭✭Nick_oliveri


    No, perlico users weren't notified of the change.


  • #5
    Daemonic
    Registered Users, Registered Users 2 Posts: 1,509 ✭✭✭Daemonic


    Nick_oliveri wrote: »
    Yes, but my problem is ongoing for months and is completey unrelated to upgrades. Try using the generic username and password.


    vodafone@vodafone.ie
    broadband
    This worked when i used it without .ie at the end, thanks!

    EDIT: Called vodafone support to get my proper account details and it's my phone number@vodafone.ie with broadband as the password e.g. if your number is 01 2345678 it'll be 12345678@vodafone.ie

    ...just in case anyone else runs into this problem, might save a few minutes of awful on hold music :)


  • #6
    crawler
    Registered Users, Registered Users 2 Posts: 1,660 ✭✭✭crawler


    the folks over in the boards Vodafone forum will usually sort these sort of things very quickly

    http://www.boards.ie/vbulletin/forumdisplay.php?f=1270


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