Ryanair check in and popups

Snickers Man

Answering a request from she who must be obeyed to check her in for a Ryanair flight to Gatwick. She's stuck on part of the process and can't get through it.

Essentially, she has clicked on a link as part of the normal check-in process and found herself looking at an ad for some special offer Ryanair is offering. All well and good but she doesn't want to avail of it and could she just check herself in please?

I investigate and find that what has happened is that at a certain stage of the checkin process, Ryanair's next normal page is an advertisement whereas the page containing the next stage of the checkin process appears as a popup. Or at least it would appear as such if our security software hadn't suppressed it as it does all popups.

Of course, clever, computer literate fellow that I am, I can disable the security software temporarily to allow the check-in process to continue but I think this is a new and unnecessarily fiddly departure for Ryanair. Popups should be for ads, not for the normal navigation through a process in which people are already paying good money to buy a service.

In the hard-copy world this would be akin to reading a newspaper or magazine article, the first page of which is beautifully laid out and presented. Then you turn the page and see a double page ad. So you turn the next page and find a completely different article.

At this point something falls out of the paper and hits you on the knee. You assume it is just a loose leaf flyer ad, the like of which most publications now carry and which most people ignore. But out of curiosity/suspicion you pick it up and look at it and find that it in fact contains in small print, the remainder of the article you had begun to read.

This could give publishers an idea......

..if not a very good one.

Is this now a normal part of Ryanair check in or did we experience a one-off?

foggy_lad

it is a way of getting their adverts read, unfair to use the continuation of the ordering process as a pop-up message but you get what you pay for with ryanair.

Polar101

It's there so they can make some money.. they aren't making any off my €3 flights, so some of you need to help them out a bit.

Snickers Man

Good man. Don't let the bastards grind you down.