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Great Customer Service from Chris @ Shaving.ie

  • 21-07-2010 10:36pm
    #1
    philboy
    Registered Users, Registered Users 2 Posts: 380 ✭✭


    I recently decided to ditch the ol Mach 3 and switch to DE shaving after reading a lot of posts in this forum. After reading all of your recommendations I decided to go with Shaving.ie

    About a week after the package arrived, I decided to try out the Mitchells wool fat shaving shampoo and dish that I bought. The dish cover was broken and so was a stypic pencil that I had bought. The package was well wrapped and protected but it must have been thrown about the place or dropped by the courier. Anyways, I took a picture and emailed Chris. Within an hour, he had emailed me back and posted out replacements which arrived 2 days later. I just wanted to post this message as I have experienced a lot of bad customer service online and its nice to see and compliment some great customer service. I have no affiliation with shaving.ie, just impressed with their service.

    Well done,

    Philip.


Comments

  • #2
    yabadabado
    Registered Users, Registered Users 2 Posts: 16,588 ✭✭✭✭yabadabado


    I have been very impressed with them whenever I have used the website


  • #3
    Michael G
    Registered Users, Registered Users 2 Posts: 797 ✭✭✭Michael G


    That's everyone's experience. Outstanding customer service.


  • #4
    Redshift
    Closed Accounts Posts: 2,486 ✭✭✭Redshift


    I've ordered from Chris a few times now and i've never been less than 100% satisfied with the service. Irish online retailers, take note of what this Gentleman is doing. He puts most of you to shame.


  • #5
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,540 Mod ✭✭✭✭Cabaal


    Redshift wrote: »
    I've ordered from Chris a few times now and i've never been less than 100% satisfied with the service. Irish online retailers, take note of what this Gentleman is doing. He puts most of you to shame.

    They certainly should take note:
    - Very fast deliver
    - Decent prices
    - Very active with customers on the likes of Boards etc
    - Great for getting stuff thats requested

    and on the very very rare occasion something might go wrong he also sorts it out perfectly.

    What more can you ask for from a online retailer? :D


  • #6
    uch
    Registered Users, Registered Users 2 Posts: 7,020 ✭✭✭uch


    Yeah have to agree, only bought a small starter order from Chris and when I got it I had a small query so I mailed him and he got back to me within the hour and all was sorted the same day, great service

    21/25



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