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Internet won't work after Avast download...

  • 21-07-2010 8:51am
    #1
    40701085
    Registered Users, Registered Users 2 Posts: 219 ✭✭


    Hi folks,
    Just dloaded Avast 5.0 this morning at home (had an out-of-date McAfee on the PC already) & now I can't browse the internet ("Page not found"). What am I not doing right?
    • Internet was working on loadsa different pages just beforehand
    • download was from Avast website so seemed on the up & up
    • re-started PC but no joy
    • Windows tells me I'm already connected to the internet when I troubleshoot
    The PC has Windows Vista, ISP is eircom & browser is IE (6 or 7 not sure),

    Thanks for any help
    :confused:


Comments

  • #2
    40701085
    Registered Users, Registered Users 2 Posts: 219 ✭✭40701085


    any takers?


  • #3
    Ironbar
    Registered Users, Registered Users 2 Posts: 161 ✭✭Ironbar


    Do you have a connection to the router/modem ?

    Try to ping it.

    Press Windows+R
    type cmd, press ENTER
    type ping XXX.XXX.XXX.XXX (XXX being your router/modem IP-Address),Press ENTER
    it should show a few lines and then the report with sent and loss of packets

    alternatively you can
    type ping www.eircom.net for example and see if it finds the server

    if thats alright your browser has a prob. try to reset IE to its original settings. Its in the internet options.


  • #4
    rebeve
    Registered Users, Registered Users 2 Posts: 856 ✭✭✭rebeve


    Check avast firewall settings


  • #5
    40701085
    Registered Users, Registered Users 2 Posts: 219 ✭✭40701085


    Thanks folks.
    I was surfing around at work on the avast forum & it seems this problem is not uncommon with avast, esp where there was a previous AV installed.

    Took the lazy option, uninstalled & we are back in business...

    Might give AVG a try now instead.


  • #6
    u140acro3xs7dm
    Closed Accounts Posts: 1,512 ✭✭✭u140acro3xs7dm


    Try Avira, it is not as heavy and seems better.


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  • #7
    FloatingVoter
    Registered Users, Registered Users 2 Posts: 6,133 ✭✭✭FloatingVoter


    Have you made sure McAfee is completely uninstalled ? Check their website for a removal tool first. I might be stating the obvious, but some of the bulkier AV's leave a mess behind if you just use the add/remove programs feature.


  • #8
    Ironbar
    Registered Users, Registered Users 2 Posts: 161 ✭✭Ironbar


    I would stay away from stuff like McAfee and Norton. It's better to use a few different programs. Those so called suites are easy too easy to disable.

    Use a combination of Avira AV,Threatfire and MBAM/Spybot instead.


  • #9
    40701085
    Registered Users, Registered Users 2 Posts: 219 ✭✭40701085


    Sound, will do. I knew about Norton being difficult to remove completely, should've known McAfee wouldn't be much different.

    Will try the ones listed above - thanks for the suggestions.


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