Volume Control Problem

denashpot

Hi,

I bought Logitech Speakers around 2 weeks ago and they were working great up until 2 days ago.

The volume goes mute after I have them on about 5 mins. I went into Volume Control and the section for wave was turned down to the bottom. When I put it back up the sound came on.

Now every 5 mins the sound goes mute whether im watching something on VLC, Showtime or listening to something on iTunes and I have to click each time on the wave section in Volume Control to get sound back. :mad:

Anyone ever have this problem before or know what the hell is going on or how to fix the problem?

Thanks for the help.

ricman

yes ,you have a virus, download malwarebyte,see here.
download,install,run it,http://www.malwarebytes.org/ i had the same problem.its a virus, avast antivirus,could not find it.malwarebytes does.
you can follow the instructions here,http://www.boards.ie/vbulletin/showthread.php?t=2055274237,
or go back ,use system restore to return to a previous restore point.YOU,LL lose data, mp3s etc made after the restore point.my sound went off every 8 minutes.

mikerowsopht

did you have a virus or did mbam find anything?

If not re-install the audio drivers for your computer and if your speakers came with a disc re-install that as well ( although not required, the speakers should just work out of the box if it's an audio out connection )

ricman

On my pc,i installed superantispyware, malware bytes anti spyware,i used drivermax free program to back up my drivers folder,to my drivers,copied my drivers to a cdr.i ran 3 scans,full,scan ,boot scan ,found 3 viruses.and 38 ADWARE cookies.
BASICALLY I HAD To REINSTALL WINDOWS IN C WINDOWS Directory ,deleted old files ,to get the sound back to normal, it just kept going to zero,wave volume every few minutes.
ON a laptop its very important to back up drivers,otherwise its a nightmare ,ie the os will always miss a few ,i used drivermax to import 5 drivers after the windows install.i copied my mp3s,and documents/favorites etc to c:\ new folder.

denashpot

ricman wrote: »

yes ,you have a virus, download malwarebyte,see here.
download,install,run it,http://www.malwarebytes.org/ i had the same problem.its a virus, avast antivirus,could not find it.malwarebytes does.
you can follow the instructions here,http://www.boards.ie/vbulletin/showthread.php?t=2055274237,
or go back ,use system restore to return to a previous restore point.YOU,LL lose data, mp3s etc made after the restore point.my sound went off every 8 minutes.

Sorry for the late reply.

Used the above program and haven't had a problem since. Thank you sir!

ricman

MALWAREBYTES got rid of the virus,but i had to reinstall windows anyway, pc runs faster now anyway.One thing ,it shows a virus scan doesnt find all malware on a pc.I use 3 programs to do a complete scan

denashpot

ricman wrote: »

MALWAREBYTES got rid of the virus,but i had to reinstall windows anyway, pc runs faster now anyway.One thing ,it shows a virus scan doesnt find all malware on a pc.I use 3 programs to do a complete scan

Which ones do you use mate?

ricman

I use superantispyware,malware byte, spyware terminator and avast antivirus,
theres also online virus scan websites.