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charged for hot water 2 heat a baby's bottle in cork airport

  • 11-07-2010 2:33pm
    #1
    Closed Accounts Posts: 1 bitemeback


    hi
    could anyone plz advised me, as to whether it is legal/ illegal to charge 60 cent for hotwater in a cardboard cup, as im so bloody annoyed over this, i totally understand that the cups cost money, but we dont pay water rates, so how can subway justify this charge.:mad:

    rip off ireland / cork 2 votes

    consumer rights
    0%
    rip off ireland
    100%
    Head_Hunterthe groutch 2 votes


Comments

  • Registered Users, Registered Users 2 Posts: 1,576 ✭✭✭Improbable


    Actually, I think businesses still have to pay water charges to their local authority


  • Closed Accounts Posts: 5,070 ✭✭✭ScouseMouse


    Thats just mean, simple as that.

    Yes the cup costs money, the kettle costs money, the staff cost money, but FFS, its for a child.


  • Closed Accounts Posts: 14 Chrisi


    why am i not suprised.. only in ireland eh?:rolleyes:


  • Registered Users, Registered Users 2 Posts: 2,982 ✭✭✭minikin


    To be honest with you I don't see why you're complaining... it's only 60c.
    Any company with a concession in an airport has massive overheads so every product sold and every customer interaction has to result in profit, they're a company, not a charity. It's not rip off Ireland, it's commerce.

    Before you start, we have a 9 week old, if we go somewhere we go prepared, rather than expecting strangers to subsidise our child.


  • Registered Users, Registered Users 2 Posts: 6,344 ✭✭✭Thoie



    Yes the cup costs money, the kettle costs money, the staff cost money, but FFS, its for a child.

    Using that argument, would you insist that clothes/blankets/shoes for children should be free as well?


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  • Closed Accounts Posts: 5,070 ✭✭✭ScouseMouse


    Get a grip. I own a shop. I wouldnt dream of charging someone for hot water to feed a baby. Its only a few cents. This is just plain mean.

    Whats food and clothes got to do with obliging someone?


  • Closed Accounts Posts: 20,009 ✭✭✭✭Run_to_da_hills


    Expect to pay at least double that when terminal 2 opens at Dublin Airport in November. :eek:


  • Registered Users, Registered Users 2 Posts: 10,846 ✭✭✭✭eth0_


    You're lucky they're obliging you at all - a lot of restaurants and cafes refuse to heat baby food in a microwave or provide hot water for the parent to heat it because if parent doesn't test the temperature of the food and he/she or baby get a burn they will go chasing compensation.


  • Registered Users, Registered Users 2 Posts: 2,284 ✭✭✭wyndham


    I think the cups are counted and the staff have to account for all of them.
    Thus if a cup/several cups are unaccounted for versus the till roll/EPOS, the staff could be in trouble. There are free refills in Subway, in Dublin anyway, so they just sell you an empty cup, with the beverage machine outside the counter.


  • Closed Accounts Posts: 16,096 ✭✭✭✭the groutch


    rip off ireland
    I think you got a bargain, other people would have been charged 2 or 3 quid for the same with a teabag, or a few coffee granules sitting in it


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  • Registered Users, Registered Users 2 Posts: 9,208 ✭✭✭keithclancy


    bitemeback wrote: »
    hi
    could anyone plz advised me, as to whether it is legal/ illegal to charge 60 cent for hotwater in a cardboard cup, as im so bloody annoyed over this, i totally understand that the cups cost money, but we dont pay water rates, so how can subway justify this charge.:mad:

    Its not illegal, you didn't have to buy it.

    Nobody has to do anything for you for 'free' unless its specifically stated that is the case.


  • Closed Accounts Posts: 15 jkiss


    What's the poll about? What forum the thread should be in?


  • Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    bitemeback wrote: »
    could anyone plz advised me, as to whether it is legal/ illegal to charge 60 cent for hotwater in a cardboard cup,

    Legal, why wouldn't it be?
    bitemeback wrote: »
    but we dont pay water rates, so how can subway justify this charge.:mad:

    First, businesses do pay water rates, second, they also pay electricity or gas rates to heat the water, staff to serve it, rent to the owner of the property where they serve it, public liability insurance in case you spill the water and either scald someone or cause them to slip, and so on. That's just some of how they can justify a rather small charge for a cup of hot water.

    Poll closed, as it's ridiculously pointless.


  • Registered Users, Registered Users 2 Posts: 32,386 ✭✭✭✭rubadub


    I think you got a bargain, other people would have been charged 2 or 3 quid for the same with a teabag, or a few coffee granules sitting in it
    +1
    I wouldnt dream of charging someone for hot water to feed a baby. Its only a few cents.
    The granules or teabag are only a few cent too, if I had some sob story or emotive "think of the children! blackmail" I would still count myself very lucky to get some sort of discount.


  • Registered Users, Registered Users 2 Posts: 7,065 ✭✭✭Fighting Irish


    Thats just mean, simple as that.

    Yes the cup costs money, the kettle costs money, the staff cost money, but FFS, its for a child.

    so what's the cut off point?


  • Posts: 0 CMod ✭✭✭✭ Nancy Miniature Type


    Yes the cup costs money, the kettle costs money, the staff cost money, but FFS, its for a child.

    The parents are adults and well-capable of either coming prepared or paying a small 60c.
    Throwing in a sob story or "please think of the children" does not and should not entitle you to whatever you want for free!


  • Site Banned Posts: 5,904 ✭✭✭parsi


    so what's the cut off point?

    (Age of children) + 1 yr.

    In all our years of travelling with the kids we never had a bottle warmed.


  • Closed Accounts Posts: 1,383 ✭✭✭91011


    bitemeback wrote: »
    , but we dont pay water rates, .:mad:

    water rates & commercial rate - the bane of business in Ireland.

    Example - water rates for a ordinary store that does not use water for commercial means = €1000+ in many areas.

    Water rates for any type of bar / restaurant / coffee shop = €10,000 ++++

    Though charging for hot water to warm a babies bottle is a bit mean - but then the other side is some people would abuse it if it was free and without knowing the policy on cup counting in a subway, its difficult to pass judgement.

    If you handed in a cup and ask for your cup to be filled I'm sure there would have been no charge.


  • Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭Cabaal


    Lets see
    - business has to pay for power to heat the water
    - they have to pay somebody to serve it
    - They have to wash what the water is served in
    - business pays water rates

    Would you go into a place and look for hot water to make your own tea with a tea bag and expect the water for free?

    So how exactly are they not entitled to charge?

    Pointless thread tbh


  • Registered Users, Registered Users 2 Posts: 38,247 ✭✭✭✭Guy:Incognito


    Get a grip. I own a shop. I wouldnt dream of charging someone for hot water to feed a baby. Its only a few cents. This is just plain mean.

    Whats food and clothes got to do with obliging someone?

    How many people in a day coming up constitutes only a few cent? In the airport it's not inconcevable that 50-100 could potentially be looking for water. !a few cent" x 50 x 7 days = a good few quid. At what stage does being nice to people that are probably not spending any money with you turn in to losing a good chunk of money and acceptable to charge?


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  • Registered Users, Registered Users 2 Posts: 197 ✭✭budfox


    Stekelly wrote: »
    How many people in a day coming up constitutes only a few cent? In the airport it's not inconcevable that 50-100 could potentially be looking for water. !a few cent" x 50 x 7 days = a good few quid. At what stage does being nice to people that are probably not spending any money with you turn in to losing a good chunk of money and acceptable to charge?

    FWIT, i agree. If you've spent a few bob then it might be free, if you walk in to the top of the queue asking for hot water in a cup, well then it might cost you..biz is biz etc....the fair play bit only comes in I feel when you've put something their way....if they don't then they're probably being a bit mean spirited....

    All in all, it often comes down to how you ask (and unfortunately, sometimes, the nationality of the person you're asking).......and also unfortunately, they're experience in the past...(if they get nuked for this type of thing all the time, well then they're patience and good spirit might be worn out a bit...) Think Dublin Zoo for example....! A lot of places actually charge for the cup (Heuston Station coffee and smoothie shops for example)


  • Closed Accounts Posts: 5,070 ✭✭✭ScouseMouse


    Whats the cut off point? How long is a piece of string?

    I still think its just plain mean.

    If someone comes into me and buys anadin as they have a headache, I offer them a glass of water out of courtesy.

    I dont think of the water rates, or the wages. Its feck all really.

    However, if someone expected me to give them some milk, and heat it, then they can feck off. I do have people coming in and TAKING cups from my coffee machine for their own personal use and they get very peed off when I charge them for them, but hey, I have to buy them, so so do they.

    But its nice to be nice. Perhaps its the different mentality between being a small local store and a massive chain where every decision is based on head office policies


  • Registered Users, Registered Users 2 Posts: 38,247 ✭✭✭✭Guy:Incognito


    I do have people coming in and TAKING cups from my coffee machine for their own personal use and they get very peed off when I charge them for them, but hey, I have to buy them, so so do they.
    .

    But it's only a few cent........


  • Closed Accounts Posts: 5,070 ✭✭✭ScouseMouse


    Stekelly wrote: »
    But it's only a few cent........

    How much is a branded double wall coffee cup wholesale?

    Any idea?

    And do you think I should give one away to someone who hasnt bought anything?


  • Registered Users, Registered Users 2 Posts: 38,247 ✭✭✭✭Guy:Incognito


    How much is a branded double wall coffee cup wholesale?

    Any idea?

    And do you think I should give one away to someone who hasnt bought anything?

    Ahem!

    Thats just mean, simple as that.

    Yes the cup costs money, the kettle costs money, the staff cost money, but FFS, its for a child.
    Get a grip. I own a shop. I wouldnt dream of charging someone for hot water to feed a baby. Its only a few cents. This is just plain mean.

    You wont give away a cup but the place in the airport should give a cup and heat water to fill it?


  • Registered Users, Registered Users 2 Posts: 9,560 ✭✭✭DublinWriter


    bluewolf wrote: »
    The parents are adults and well-capable of either coming prepared or paying a small 60c.
    Throwing in a sob story or "please think of the children" does not and should not entitle you to whatever you want for free!

    Let's just cut to the chase and say we don't like babies and/or kids in this country.

    Mainland Europe? Not a problem.

    Here? Cue much throwing of hands in the air and invoking commercial rent rates/insurance premiums/public safety issues.

    ...also add to the mix the various indignant rants of singletons decrying why parent and child parking spaces are made available and their moral right to claim said spaces.

    You know what? At the end of the day your mum had to actually struggle you around the place with you as a truculent baby and I doubt she had it easy back in 1980/1990-whateveryourhavingyourself.

    So be a little considerate.


  • Registered Users, Registered Users 2 Posts: 5,346 ✭✭✭borderlinemeath


    Let's just cut to the chase and say we don't like babies and/or kids in this country.

    Mainland Europe? Not a problem.

    Here? Cue much throwing of hands in the air and invoking commercial rent rates/insurance premiums/public safety issues.

    ...also add to the mix the various indignant rants of singletons decrying why parent and child parking spaces are made available and their moral right to claim said spaces.

    You know what? At the end of the day your mum had to actually struggle you around the place with you as a truculent baby and I doubt she had it easy back in 1980/1990-whateveryourhavingyourself.

    So be a little considerate.

    It's not a problem in mainland Europe as most mothers breastfeed, Ireland has the lowest rates of breastfeeding in Europe.

    I wouldn't give a damn about the cost of the water or the cup but I wouldn't give out water or heat a bottle in a microwave on health and safety grounds.
    We're too quick to jump on the compo bandwagon and that includes parents with babies.

    There's insulated bottle bags for heating/cooling that you can pick up for about a tenner in a nursery store. Any parent with a bit of foresight that are going travelling will buy these.
    And our parents "back in the day" wouldn't have made such a fuss about heating a bottle. You would be given it cold and it would do you.


  • Registered Users, Registered Users 2 Posts: 9,208 ✭✭✭keithclancy


    Let's just cut to the chase and say we don't like babies and/or kids in this country.

    Mainland Europe? Not a problem.

    Here? Cue much throwing of hands in the air and invoking commercial rent rates/insurance premiums/public safety issues.

    ...also add to the mix the various indignant rants of singletons decrying why parent and child parking spaces are made available and their moral right to claim said spaces.

    You know what? At the end of the day your mum had to actually struggle you around the place with you as a truculent baby and I doubt she had it easy back in 1980/1990-whateveryourhavingyourself.

    So be a little considerate.

    Actually .. thinking about it they treat my dog better on the continent than they treat kids/babies in Ireland.

    Dog:
    European Passport: 8 euros - Can travel to Ireland, UK pretty easily (once shots are up to date)
    Can Travel on buses, trains, trams for free, regional KLM flights on your lap.
    Gets free water and doggie treats in most stores.
    Health insurance costs 35 euros for the year.
    Gets taken to a compound for 3 hours a day for exercise and training (thats about 7 quid a day but well worth it) ..
    Can go pretty much anywhere, except 2 large supermarket chains, where you can only bring your small dog in your arms or leave at the doggy tie up area outside.

    How many stores in Ireland would give free water and treats for your Kids :P
    Dutch are also mental about giving out Coffee and Tea to people as part of the shopping experience.


  • Posts: 0 CMod ✭✭✭✭ Nancy Miniature Type


    Let's just cut to the chase and say we don't like babies and/or kids in this country.

    Mainland Europe? Not a problem.

    Here? Cue much throwing of hands in the air and invoking commercial rent rates/insurance premiums/public safety issues.

    ...also add to the mix the various indignant rants of singletons decrying why parent and child parking spaces are made available and their moral right to claim said spaces.

    You know what? At the end of the day your mum had to actually struggle you around the place with you as a truculent baby and I doubt she had it easy back in 1980/1990-whateveryourhavingyourself.

    So be a little considerate.

    I'm being perfectly considerate, but 60c is a reasonable charge, and I'm sure my mother would agree.


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  • Registered Users, Registered Users 2 Posts: 7,065 ✭✭✭Fighting Irish


    Actually .. thinking about it they treat my dog better on the continent than they treat kids/babies in Ireland.

    Dog:
    European Passport: 8 euros - Can travel to Ireland, UK pretty easily (once shots are up to date)
    Can Travel on buses, trains, trams for free, regional KLM flights on your lap.
    Gets free water and doggie treats in most stores.
    Health insurance costs 35 euros for the year.
    Gets taken to a compound for 3 hours a day for exercise and training (thats about 7 quid a day but well worth it) ..
    Can go pretty much anywhere, except 2 large supermarket chains, where you can only bring your small dog in your arms or leave at the doggy tie up area outside.

    How many stores in Ireland would give free water and treats for your Kids :P
    Dutch are also mental about giving out Coffee and Tea to people as part of the shopping experience.

    you can get a child hooker in thailand for $5, should we copy them too?


  • Registered Users, Registered Users 2 Posts: 38,247 ✭✭✭✭Guy:Incognito


    Actually .. thinking about it they treat my dog better on the continent than they treat kids/babies in Ireland.

    Dog:
    European Passport: 8 euros - Can travel to Ireland, UK pretty easily (once shots are up to date)
    Can Travel on buses, trains, trams for free, regional KLM flights on your lap.
    Gets free water and doggie treats in most stores.
    Health insurance costs 35 euros for the year.
    Gets taken to a compound for 3 hours a day for exercise and training (thats about 7 quid a day but well worth it) ..
    Can go pretty much anywhere, except 2 large supermarket chains, where you can only bring your small dog in your arms or leave at the doggy tie up area outside.

    How many stores in Ireland would give free water and treats for your Kids :P
    Dutch are also mental about giving out Coffee and Tea to people as part of the shopping experience.

    You left out that the dog will generally live for about 10 years and you just buy a new one when they die.

    Dogs are not kids.


  • Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Let's just cut to the chase and say we don't like babies and/or kids in this country.

    Maybe you don't, but lets not brand everyone with your narrow minded view of Irish people, because you don't speak for all of us.
    Mainland Europe? Not a problem.

    No problem wiith what exactly? I've been to Europe many times, and I've never noticed hordes of people tripping over each other to provide hot water for starving babies. Strange, I must have missed that. In fact, I've never gotten anything for free from a business premises. If anything, the retailers in European cities know full well how to charge for everything, especially at Airports.
    Here? Cue much throwing of hands in the air and invoking commercial rent rates/insurance premiums/public safety issues.

    Business costs money. Are you saying it's free to do business in the rest of Europe, or that they simply don't worry about irrelevant things like business expenses? Because I can assure you, they do.
    ...also add to the mix the various indignant rants of singletons decrying why parent and child parking spaces are made available and their moral right to claim said spaces.

    Who's on a rant now? Oh that's right, you are. A trolly one at that. What parent and child parking spaces that nobody mentioned, or single people, that nobody mentioned, have to do with this topic I don't know. It seems you're carrying some sort of chip on your shoulder, but I don't know what or why.
    You know what? At the end of the day your mum had to actually struggle you around the place

    No, she didn't. She was always prepared when she took the children out, and always paid for whatever was needed. Maybe your mother had to struggle with a truculent child, but once again, you don't speak for everyone.
    So be a little considerate.

    How about a little consideration for the business struggling to stay afloat in a time of economic crisis. Or some consideration for the baby who's parents bring him off without a single notion of how they might prepare his food come feeding time?
    European Passport: 8 euros - Can travel to Ireland, UK pretty easily (once shots are up to date)
    Can Travel on buses, trains, trams for free, regional KLM flights on your lap.
    Gets free water and doggie treats in most stores.
    Health insurance costs 35 euros for the year.
    Gets taken to a compound for 3 hours a day for exercise and training (thats about 7 quid a day but well worth it) ..
    Can go pretty much anywhere, except 2 large supermarket chains, where you can only bring your small dog in your arms or leave at the doggy tie up area outside.

    A dog is not a human though, and you can't compare the two. Anywhere that serves food would generally not allow animals in. The rules for animals on airlines vary from one to the other, but is no different in Ireland than it is in the rest of Europe. The animal must travel in a box or crate and in the cargo hold. Would you put your baby in a box in the cargo hold?
    How many stores in Ireland would give free water and treats for your Kids

    A bucket of water on the floor is hardly suitable for the children though, is it?

    This Utopian view of everywhere that isn't Ireland is quite laughable, and quite sad.


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