Defective HP Laptop - repair company needed

Shzm

I have a HP Pavillion dv9000 series laptop that contains one of the defective Nvidia graphics cards and has subsequently cooked itself to death and failed.

I'm in the process of trying to get some sort of compensation for the laptop and as such need a laptop repair company that's familiar with this issue that can inspect my laptop and do up a report outlining the fault.

Can anybody recommend someone? Am in the Dublin 15 area.

thenightrider

I no that computer doctor in coolock are familiar with this fault as they had the contract for fixing them for a long time

Shzm

That sounds perfect, thanks! I'll give em a bell tomorrow so.

pabloh999

How did you get on? I have a dead dv9500 with the same graphics card issue.

Shzm

I never heard back from the company above, so i've gone elsewhere to get a report done. Once I have that it's off to filling a small claims court proceeding really.

Have a read of www.nvidiadefect.com for some good info and users experience with getting refunds/replacements over this issue.

ricman

Try press gently along top ,towards right hand side,middle, facia cover,over keyboard ,volume control, it should power up laptop, it worked on my pals hp9000 laptop.POWER ON button doesnt work on his hp.

pabloh999

The problem is not that they dont power on, its the motherboard/graphics card that is fried.

stuartanderson

pabloh999 wrote: »

How did you get on? I have a dead dv9500 with the same graphics card issue.

Same here DV9500 , Mine powers up no problem , the problem is the screen , it's like snow and unreadable , with three black lines splitting it into four ! on occasion it work's but alway's goes back to the same problem , i thought it was a virus till i started investigating
Is you problem the same ??
I'm getting a little irate after reading so many folk's with the same/similar fault's , esp considering it was not cheap !

El Gato

I have already replied to another post regarding this issue.

For those who haven't seen it, look up www.hplies.com and http://www.nvidiadefect.com

There are literally 1000's of people with the same problem - the GPU overheats due to lack of ventilation/heat deferrance, the solder then becomes undone & the only real way to 'fix' it is to reball the solder.

Again, I have repaired one of my 2 TX machines myself but am going to take HP to court.

If anyone wants to comtact me, PM & we may be able to get some momentum going.....

HP need to be mad accountable for this & we have the right to satisfaction.

HP KNEW ABOUT THIS ISSUE IN EARLY 2007 but deny the fact

Google : 'Wayne Salee' 'HP'

El Gato

I have already replied to another post regarding this issue.

For those who haven't seen it, look up www.hplies.com and http://www.nvidiadefect.com

There are literally 1000's of people with the same problem - the GPU overheats due to lack of ventilation/heat deferrance, the solder then becomes undone & the only real way to 'fix' it is to reball the solder.

Again, I have repaired one of my 2 TX machines myself but am going to take HP to court.

If anyone wants to comtact me, PM & we may be able to get some momentum going.....

HP need to be mad accountable for this & we have the right to satisfaction.

HP KNEW ABOUT THIS ISSUE IN EARLY 2007 but deny the fact

Google : 'Wayne Salee' 'HP'

stuartanderson

El Gato wrote: »

I have already replied to another post regarding this issue.

For those who haven't seen it, look up www.hplies.com and http://www.nvidiadefect.com

There are literally 1000's of people with the same problem - the GPU overheats due to lack of ventilation/heat deferrance, the solder then becomes undone & the only real way to 'fix' it is to reball the solder.

Again, I have repaired one of my 2 TX machines myself but am going to take HP to court.

If anyone wants to comtact me, PM & we may be able to get some momentum going.....

HP need to be mad accountable for this & we have the right to satisfaction.

HP KNEW ABOUT THIS ISSUE IN EARLY 2007 but deny the fact

Google : 'Wayne Salee' 'HP'

Big respect and thank you El Gato , yes i read you'r helpfull post ..
I'm fact finding posting here , like you i'm far from satisfied / seem's HP have a couple of problem's with the DV series laptop's
1 the video card
2 not connecting via WIFI .
I'm all for joining you and like i say i'm on it factfinding / looking at my option's , if i have my fact's right there's a 2 or 3 year's manufacturer's warranty in european law . i'll be PM'n you as soon as i find/know more .
Thank's again
Stuart .

stuartanderson

http://www.thisismoney.co.uk/bargains-and-rip-offs/tips-and-guides/article.html?in_article_id=487339&in_page_id=53954&in_advicepage_id=131
I quoted this to expert electrical when all three of the HDMI ports on a flatscreen went down after therteen month's ish .
I got a result by getting it repaired and a 12 month warranty on the repair .
Since found out that HDMI port's will burn out if you disconect/connect the lead when switched on or still powered up !!
BEWARE EVERYBODY .
All three port's went on the TV , the HP pavilion . The playstation was replaced twice , yeah now on my third playstation .
Technology eh !!

El Gato

Hey Stuart,

I have started a thread called 'FAULTY HP LAPTOPS' (very ap't I know!!!)

So will try get this rolling in the coming weeks.

Yeah, the HDMI thing as a pain in the ass, just takes a little care but thanks for the heads up.

Well done with the TV & PS3, fe*ck it.....we are entitled to get what we pay for!

Rgd's

James