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What number do I ring to cancel XBOX LIVE automatic renewal.

  • 04-07-2010 12:55pm
    #1
    VenomIreland
    Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭


    I no longer want to renew as I don't play Xbox much anymore, what number do I ring? Has anyone done this before? Can you guide me through it?


Comments

  • #2
    gizmo
    Registered Users, Registered Users 2 Posts: 8,405 ✭✭✭gizmo


    No need to ring up.

    Go to xbox.com
    Sign into your Account
    Go to My Account from the dropdown menu in the top right hand corner of the screen.
    Click Membership Level on the left hand side.
    Notice where it says "Automatic Renewal: On" and click "On".
    Now scroll down to the bottom of the new page and mark Automatic Renewal as Off.

    Done!


  • #3
    sharkbite1983
    Registered Users, Registered Users 2 Posts: 125 ✭✭sharkbite1983


    Aren't they scumbags with their default setting as 'automatic renewal'. Same thing happpened me.


  • #4
    notahappycamper
    Registered Users, Registered Users 2 Posts: 2,141 ✭✭✭notahappycamper


    They've removed that option I believe as I've tried it myself and can't do it! I've emailed them on the "contact us" part so I'll see what happens!


  • #5
    VenomIreland
    Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    gizmo wrote: »
    No need to ring up.

    Go to xbox.com
    Sign into your Account
    Go to My Account from the dropdown menu in the top right hand corner of the screen.
    Click Membership Level on the left hand side.
    Notice where it says "Automatic Renewal: On" and click "On".
    Now scroll down to the bottom of the new page and mark Automatic Renewal as Off.

    Done!

    Tried it, doesn't work, can't click on the "On".


  • #6
    Peyton Manning
    Closed Accounts Posts: 16,658 ✭✭✭✭Peyton Manning


    VenomIreland wrote: »
    Tried it, doesn't work, can't click on the "On".

    1800 509 186


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  • #7
    VenomIreland
    Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    Found the number:
    http://www.xbox.com/en-IE/support/contact/

    gonna ring up now.


  • #8
    VenomIreland
    Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    Ok, just rang up and cancelled the automatic renewal, was a very easy process :)


  • #9
    gizmo
    Registered Users, Registered Users 2 Posts: 8,405 ✭✭✭gizmo


    Ah balls, glad you got it sorted anyway though. :)

    I tend to use the prepaid cards to pay for my sub since they can be had for so much cheaper online.


  • #10
    VenomIreland
    Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    gizmo wrote: »
    Ah balls, glad you got it sorted anyway though. :)

    I tend to use the prepaid cards to pay for my sub since they can be had for so much cheaper online.

    Yeah, luckily for me I built a PC recently, since games can typically be had for cheaper than console games and gaming online is also typically free, I shall be doing more PC gaming from now on :)


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