Bought netbook and sold internet secuity on a cd

Femgem

Hi there,

Yesterday I bought a netbook. Where I bought it the guy insisted I needed an internet security package so I got the Kaspersky 2010 internet security package.

However, there's no cd drive on the netbook and you need one to upload the security package. (the instructions with it say that a cd drive is needed).

So now I'm left with a useless security package and an unsecured netbook!

I'm pretty clueless when it comes to this sort of this but to me this looks like blatant misselling ( I liken it to buying a dvd player and the sales agent insisting I need to buy a video tape with it ).

Can anyone please advise me what to do - I've tried calling the place I bought it but the phone keeps ringing off. If I bring it back will they just laugh at me?

Thanks!

coldfire1x

Is it possible for you to return the Kaspersky 2010 internet security package?

Microsoft Security Essentials is good enough for you and it comes at a great price - FREE.

http://www.microsoft.com/security_essentials/

the_syco

Download the trial, and use the serial key that you got with the CD to activate it.

http://esd.element5.com/pimages/50105/kaspersky_internet_security_2011_trial.html

More info:
http://www.kaspersky.com/support/kis2010?level=2