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HKC Alarm Dialler

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  • 30-06-2010 9:31am
    #1
    e_m20
    Registered Users Posts: 18 ✭


    I have a HKC alarm with digi dialler. It is set up to text my mobile and my wife's and also the monitoring station if the alarm goes off. I recently changed mobile phone provider from O2 to 3 mobile and now, my phone doesn't receive a text when the alarm goes off (yes, I still have the same phone number). My wife's phone still gets the text so there doesnt seem to be a problem with the dialler. The numbers are all still programmed into it. Does anyone know if 3 mobile have a problem receiving a text message that originated from a landline phone number?

    Thanks in advance.


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    #2
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    I havn't come across this. Is your landline with Eircom?
    Do you have another 3 mobile number you can try?
    Can you send a text direct from your home phone to your 3 mobile?


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    #3
    e_m20
    Registered Users Posts: 18 ✭e_m20


    I don't have a telephone handset that supports text so I cant try that. However, it sends the text to an O2 mobile fine when the alarm is activated.


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    #4
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Is this dialler sending texts via your landline or is it a GSM dialler?
    Can you try sending it to another 3 mobile number?
    Who is your landline with?


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    #5
    e_m20
    Registered Users Posts: 18 ✭e_m20


    The dialler sends texts via my landline which is an Eircom line. I will check it tonight to a different 3 mobile number and see what happens.

    Thanks for your help.


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    #6
    Cadzer
    Registered Users Posts: 188 ✭✭Cadzer


    Eircom messaging sever will only send messages to Vodafon, O2 , Meteor . It will NOT send SMS to 3 mobile or Tesco 089. This is due to the fact that Vodafone, O2 and Meteor pay a small % to Eircom and 3 and Tesco will not. This is an Eircom / 3 mobile issue .

    Even if you have kept your old number 087 ect it will be blocked.


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    #7
    altor
    Registered Users Posts: 11,654 ✭✭✭✭altor


    e_m20 wrote: »
    I have a HKC alarm with digi dialler. It is set up to text my mobile and my wife's and also the monitoring station if the alarm goes off. I recently changed mobile phone provider from O2 to 3 mobile and now, my phone doesn't receive a text when the alarm goes off (yes, I still have the same phone number). My wife's phone still gets the text so there doesnt seem to be a problem with the dialler. The numbers are all still programmed into it. Does anyone know if 3 mobile have a problem receiving a text message that originated from a landline phone number?

    Thanks in advance.


    Cadzer is correct, the reason your wife is still getting the text is because she has not changed her mobile provider.

    www.altor.ie



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    #8
    Jnealon
    Registered Users Posts: 2,058 ✭✭✭Jnealon


    The O2 message server will send texts to 3 mobile but whether the HKC digi will work with the O2 server is another issue.


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