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The supposed free NCT.

  • 21-06-2010 12:06pm
    #1
    largepants
    Registered Users, Registered Users 2 Posts: 813 ✭✭✭


    Just a quick query regarding the NCT. I booked in early April and received letter onf confirmation on 20th April to state that my NCT date was 25th June. If indeed it is true that you are entitled a free NCT how do I go about this. Do I just bring it up at the centre or do I have to organise it some other way?


Comments

  • #2
    djimi
    Registered Users, Registered Users 2 Posts: 13,237 ✭✭✭✭djimi


    Who said you are entitled to a free NCT?


  • #3
    largepants
    Registered Users, Registered Users 2 Posts: 813 ✭✭✭largepants


    Maybe I'm wrong in saying I'm 'entitled' to a free one but it does say on their Customer Charter that if you are waiting longer than four weeks you should get a free test. Or have a read it wrongly?


  • #4
    celticbest
    Registered Users, Registered Users 2 Posts: 2,092 ✭✭✭celticbest


    largepants wrote: »
    Just a quick query regarding the NCT. I booked in early April and received letter onf confirmation on 20th April to state that my NCT date was 25th June. If indeed it is true that you are entitled a free NCT how do I go about this. Do I just bring it up at the centre or do I have to organise it some other way?

    According to below link you must either write or email the customer service department once your wait has been 4 or more weeks,

    http://www.mayotoday.ie/2010/04/26/nct-customers-must-get-free-test-after-4-week-wait/-4063

    You may not be entitled to a refund if you accept the date given....??

    http://www.irishtimes.com/newspaper/ireland/2010/0427/1224269158578.html


  • #5
    largepants
    Registered Users, Registered Users 2 Posts: 813 ✭✭✭largepants


    Ah fair enough I'm not going to be that put out if I have to pay or not. However I'm a bit confused about accepting the date they gave me part. I did ask was there anything sooner and they said no so I felt I had to accept it. Its all very vague.


  • #6
    Eoin
    Registered Users, Registered Users 2 Posts: 21,263 ✭✭✭✭Eoin


    Ring them and ask them specifically about it being free if you don't get the test date within 4 weeks. Then tell them that you are available for cancellations. That's what my wife did, and she got a test date within 10 days.


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