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Consumer rights re damaged dress

Ringocoakers · 2010-06-13 21:06:30

Bought a dress recently and when I machine washed it at 30C as per the label instructions some colours faded. I returned it to the shop who are sending it back to the manufacturers to check it out,should I be offered a refund? what are my rights?

13-06-2010 9:06pm

#1

Ringocoakers

Registered Users, Registered Users 2 Posts: 3 ✭

Join Date: February 2010

Posts: 2

Bought a dress recently and when I machine washed it at 30C as per the label instructions some colours faded. I returned it to the shop who are sending it back to the manufacturers to check it out,should I be offered a refund? what are my rights?

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#2 13-06-2010 9:34pm

takola

Registered Users, Registered Users 2 Posts: 4,138 ✭✭✭

Join Date: April 2006

Posts: 4069

Hi,

You should probably have a look at the consumer issues forum. It has a very helpful thread here explaining what your rights are etc.

I'm going to lock this thread as it's not Waterford specific.

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This discussion has been closed.