Trouble with new Hard Drive

Eye of Orion

Hey Guys

I bought this from argos in Letterkenny.

http://www.argos.co.uk/webapp/wcs/stores/servlet/Search?storeId=10001&catalogId=1500002201&langId=-1&searchTerms=SEAGATE+EXPANSION+1.5TB+HARD+DRIVE

But, taking it home, it is making clicking noises. The link above mentions people with similar trouble, I assume that by taking it back with the receipt I should be fine, but I faintly remember the girl saying it was exempt from a 30 day thing.

Thanks for the help.

Regards,

Chris

Rockn

The 30 day money back guarantee is for if you change your mind about a product. If it's faulty you're entitled to a refund anyway.

Eye of Orion

Do you think they would re-imburse the cost, as I dont feel safe buying another segate product, reviews are not too good for it.

kjl

Eye of Orion wrote: »

Do you think they would re-imburse the cost, as I dont feel safe buying another segate product, reviews are not too good for it.

Sales of goods and suply of services act should cover you for a full refund.

Eye of Orion

Thanks for all the help, I took it back and got a 1TB iOmega drive, guy said any trouble to let them know, and its so silent! lol

JohnMearsheimer

Hi all, I got a Seagate 2TB HD in November from Amazon. It fell to the floor (maybe 3 feet) not long after I got it but it didn't seem to have any effects so I took no notice of it. Recently, it's been working away fine, but it has started making clicking noises....From what I've read on the internet it would seem it's only a matter of time before it conks out on me. Should I dash out and get another one or is that an over reaction?

hearny

If your data is more valuable than the price of the hard drive get a new one.

Its not worth the risk for the price they are now.

Eye of Orion

I agree, from my original posting, the clicking noise is down to a faulty hard drive, i would back up as much as u can now and put it on a new drive, as the previous poster said, they are pretty cheap these days, hope this helps

JohnMearsheimer

Thanks lads, I sent it back to Amazon today for a refund. Thankfully Amazon extended their returns period for items bought in November. I think I'll avoid Seagate from now on. Better to be safe than sorry.

marco_polo

JohnMearsheimer wrote: »

Thanks lads, I sent it back to Amazon today for a refund. Thankfully Amazon extended their returns period for items bought in November. I think I'll avoid Seagate from now on. Better to be safe than sorry.

Seagate are a very reputable hard drive manufacture, and in fairness it did get dropped from 3 feet, and while it may not have had an immediate noticable effect, it may well have done damage to the drive heads or platters that hastened its demise. Do that to a Western Digital or a Samsung drive and the effect would be the exact same.

Hard drives by their very nature (extremely fast moving mechanical parts only seperated by nanometers) tend to have a high failure rate regardless of manufacturer, especially external drives.

If I avoided manufacturers because I had come across one drive of theirs that had failed in the past, I'd have nobody left to buy from.

Overheal

You can't blame seagate for the argos sale either. I've bought them off the shelf at walmart and theyre also great. Whereas I still love Western Digital drives but again, when I had one mail-ordered, it got here in complete dysfunction. Poor shipping and handling practices are to blame, not the manufacturing process. Hard drives are fragile.

JohnMearsheimer

marco_polo wrote: »

Seagate are a very reputable hard drive manufacture, and in fairness it did get dropped from 3 feet, and while it may not have had an immediate noticable effect, it may well have done damage to the drive heads or platters that hastened its demise. Do that to a Western Digital or a Samsung drive and the effect would be the exact same.

Hard drives by their very nature (extremely fast moving mechanical parts only seperated by nanometers) tend to have a high failure rate regardless of manufacturer, especially external drives.

If I avoided manufacturers because I had come across one drive of theirs that had failed in the past, I'd have nobody left to buy from.

I'm not a techie and have no idea how these things work. Beyond knowing how to put stuff on the drives, I know nothing else about them. The clicking manifested itself about 6/7 weeks after the fall so I'm not entirely sure of its contribution to the clicking noises and it worked fine in the meantime. It would seem to be quite a common problem with the Seagate Expansions (which mine was). On different forums that described this problem, drive failure was imminent. I take your point though.