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Logitech Squeezebox Boom Repair

  • 24-05-2010 10:11am
    #1
    banchang
    Registered Users, Registered Users 2 Posts: 1,278 ✭✭✭


    Anyone know where in Ireland I can get my Squeezebox Boom repaired ?

    I bought it under a year ago on ebay, brand new in box, & the display screen now shows no lights whatsoever. Power is going in, as the white buttons do continue to have their backlights, but the main green display has died.

    I have tried resetting as advised by Logitech but no joy, & Logitech tell me that 'ebay is not a recognised seller' so they will not honour the warranty. Ebay seller won't co-operate & provide original invoice (lesson learnt), so now I would like to see if a paid repair is possible.

    Help appreciated


Comments

  • #2
    sonic.trip
    Registered Users, Registered Users 2 Posts: 921 ✭✭✭sonic.trip


    Ring Logitech if its still under warranty, best customer service I've ever come across. if its in warrnaty they will replace it within a couple of days


  • #3
    banchang
    Registered Users, Registered Users 2 Posts: 1,278 ✭✭✭banchang


    banchang wrote: »
    Logitech tell me that 'ebay is not a recognised seller' so they will not honour the warranty.

    Please note my OP. I have spoken to Logitech & my experience is different to yours. I did also ring Logitech's Cork factory but they just game me the customer service number in a far off place to be told the same story.

    Anyone know where this can be repaired in Ireland ?


  • #4
    sonic.trip
    Registered Users, Registered Users 2 Posts: 921 ✭✭✭sonic.trip


    banchang wrote: »
    Please note my OP. I have spoken to Logitech & my experience is different to yours. I did also ring Logitech's Cork factory but they just game me the customer service number in a far off place to be told the same story.

    Anyone know where this can be repaired in Ireland ?

    Sorry mate, must of missed that last night :rolleyes:. That's unfortunate because they have been so helpful with me. keep trying the seller/paypal? I can't offer anymore info unfortunately, but if you do find out if you can get it repaired will you please post the results?

    My control panel in my Logitech Z-5500's died after a few months and they replaced it with a brand new set of speakers so if I can get the panel fixed I have asecond set of speakers :D


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