USB keyboard and mouse wont work in windows

Trevor451

Hey guys I got a pc from my sister and I am having some problems with usb devices on the computer. First of all the keyboard and the mouse work before windows loads (on the bios) but when it goes to the loading screen the num lock light goes off and the keyboard does not work. I plug it out and in again and it says that it has found new hardware :eek:I tested the keyboard + mouse on my netbook and it works straight away! :rolleyes: Anybody have any ideas whats going on thanks

Fysh

What version of Windows are you running?
If it's a badged computer, what make and model is it?

I'd check BIOS settings in the absence of any other indications of the problem - there may be an option enabled to do something silly with USB keyboards/mice which only kicks in once you start loading the OS.

Capt'n Midnight

BIOS may have settings for Legacy or Emulation in USB settings


Windows can take several minutes to detect and install new drivers for a new keyboard or mouse, wait 5 minutes and check Human Interface Devices in device manager


PS/2 mice and keyboards may require a reboot to be detected on some older systems

Trevor451

It is a Fujitsu siemens scaleo P desktop (AMI BIOS) running windows xp. I managed to get the mouse to work using 1 usb port (when I plug the mouse in to another usb port it just says found new hardware) and from there I was able to install the keyboard drivers using windows update. How ever when I plug it into a diffrent usb port it still says it found new hardware :rolleyes:

Capt'n Midnight

That's not unusual for windows XP

if you are every using those USB 3G dongles for mobile broad band then remember which port you plug it into first and always use the same port again.

Overheal

Thats not unusual for Windows. period.

Each USB Port operates on its own set of drivers. If you've used your USB Mouse on 3 different ports, you will have 3 copies of the driver.