To the morons in Allied Irish Windscreens

Owen

Not only didn't you have a clue when I asked you to go to my girlfriend's workplace and fit a new windscreen for her, you decided to snap a trim piece, glue it back together and even though there was clearly a canyon between the surfaces of the two pieces you saw fit not to tell her. Then, to make matters worse, you couldn't figure out how to put the rubber trim back in around the screen, so you decided to glue it in with tiger seal.

Thanks a million, the car looks ten times worse than it did with a cracked screen.

freighter

PaintDoctor wrote: »

Not only didn't you have a clue when I asked you to go to my girlfriend's workplace and fit a new windscreen for her, you decided to snap a trim piece, glue it back together and even though there was clearly a canyon between the surfaces of the two pieces you saw fit not to tell her. Then, to make matters worse, you couldn't figure out how to put the rubber trim back in around the screen, so you decided to glue it in with tiger seal.

Thanks a million, the car looks ten times worse than it did with a cracked screen.

I use mallow windscreens very proffesional and obliging. Top class service

bmw535d

cant you complain to have it redone, say theres water leaking in or something and then be there wile they are doing it

Gumbo

that would drive me mad, have you been back onto them? what did they have to say for themselves?

MagicMarker

You're welcome.

P.S - Your GF is a fúckin' little roide!

Owen

rofl@MM - she is actually, bloody polish coming over here taking all our fat ugly men.

Can't complain, as I've just seen it now. So it'll be a phone call to a supervisor tomorrow, but having worked for MINI, the trim piece will take a few days to come back in now and the car's going to whistle when it's driven until then.

Eoin

Would you not have waited to see what their response was before posting up here?

Owen

Why would I do that? They snapped/damaged/glued the trim pieces, couldn't fit the rubber seals properly, and damaged those by bodging them into place with glue. They've done damage, and concealed it. Pretty cut and shut case if you ask me.

Einstein

Surely thats the point of a forum to air frustrations at shabby workmanship?
Point is he shouldnt have had to be worrying about it if the job was done right in the first place?

Captain Slow IRL

So it's not just up here! They cracked a windscreen fitting it to my brothers car - it was down low, so they covered it with sealant and told him it'd be grand:rolleyes:

I left my car into the same place, inside was filthy afterwards and they'd broken off a corner of my scuttle panel.

Incompetent f*cks:mad:

EPM

bmw535d wrote: »

cant you complain to have it redone, say theres water leaking in or something and then be there wile they are doing it

Why complain about water leaking? The fecktards have made a complete hash of it. I'd go for the jugular...

Midnight_EG

They 'fixed' a couple chips in my windscreen in November....only I then got a document saying it needed to be paid for 2 months ago....

Voodoomelon

I used this crowd too, picked up my car after having the windscreen replaced and the glass was warped right infront of the drivers position. Fair enough they replaced it, but even the replacement screen is ever so slightly warped on the passenger side, only noticed a few months later.

Should have had a dealer do it and paid the difference myself.

parsi

They seem to be Aviva's main preferred partner now but are quite slow to deal with and seem not very customer friendly.

langdang

Hard luck Paintdoc, you found out the hard way - replacing MINI windscreens requires competent and professional hands.
The band of apes that replaced the windscreen on herself's car made a similar effort to what you've seen.

1) A-pillar trim damaged - flew off while driving soon after.
2) The rubber trim at the top of the screen was next to come loose
3) The seal in general was not the greatest, you could hear the air whistling in somewhere.

Not sure if your car has the quarter-circle gutter pieces at the top of the A pillar, you could lose that too if the A pillar trim is goosed. To be honest you're lucky the damage to the A-pillar trim is so apparent, at least you can catch em for it. If they had got it off in one piece and then refitted it without a bit of silicone then you'd be waving goodbye to it the next time you hit the motorway.
That rubber trim will work loose at high speed too if it isn't put back properly, bit of a heartstopper as it starts flappin back against the roof - you don't want to hear a heavy thump-thump-thump off your car at 120kph!

mickdw

Who are the most reliable & best to get to fit a windscreen. I need a screen for my car. I have windscreen cover. I mentioned to the dealer to see if they could look after it through my insurance while car was in for warranty work & they didnt seem at all interested. I thought the dealer might be a good idea due to some of the horror stories Ive heard about auto wiper function failure after windscreen replacement

Neilw

Had a similar experience with a large franchise windscreen place.

Broke the original screen taking it out, glass everywhere which they didn't clean up properly. Didn't refit the two important rain water gutters which deflect water away from the ECU :rolleyes: When I rang to inform them of this I was told they were in the bin!!!
They also put a hole in my leather seat by sitting on a piece of broken glass they didn't clean up.

They got a serious bollocking and a bill for €345 plus vat for a new seat base, plus fitting

bazz26

I've had good experience with Autoglass. Professional, courteous and the individuals who I dealt with knew their stuff. Never had any issues afterwards either.

Absurdum

I had a windscreen replaced by Allied Irish Windscreens via Quinn Insurance about 4 years ago without any problems. Just for some balance

bmw535d

got a windscreen replaced before , my car had that climate glass extra in BMW's i got a ****ty ordinary windscreen without the green sun-band aswell, was well ticked of but the insurance company said they only cover the cheapest windscreens. a few weeks later the aerial for the Nokia car kit fell of as they didn't replace the sticky tape for that, seems they are in so much of a hurry the just don't care. i've seen idiots slam doors closed with all the windows up which due to the pressure change inside the car it landed the newly fitted window with soft glue out on the bonnet lol

Ali Babba

Advanced mobile windscreens in Cork are very good, I've used them for years without any problems.

bazz26

bazz26 wrote: »

I've had good experience with Autoglass. Professional, courteous and the individuals who I dealt with knew their stuff. Never had any issues afterwards either.

Autoglass in Cork are very good, Richy is the manager / franchise operator iirc, top man.

EPM

RoverJames wrote: »

Autoglass in Cork are very good, Richy is the manager / franchise operator iirc, top man.

+1

No bullcrap. Also, replacing the screen is the last option with them from my experience. They have gone down the cheaper repair route a few times for me even though it was through my insurance.

JHMEG

Absurdum wrote: »

I had a windscreen replaced by Allied Irish Windscreens via Quinn Insurance about 4 years ago

So had I. I'd have a few complaints, job was far from perfect.
1. I called Quinn/them on a wednesday 9am and by friday midday they still hadn't turned up. When I phoned the depot the cheeky bolix in charge said they were too busy and wouldn't be out till monday. I phoned back to HQ and they got a team out from another depot that afternoon
2. Sliced the trim on the A-piller with a stanley. Fortunately you wouldn't notice it unless you looked for it.
3. Scratched the front of the clock and stereo with the nozzle on their vacuum cleaner. Minor, but I could see it.
4. I caught this one before it was too late: they left the windscreen to rest against the dash while the glue was drying. This left a big gap on the outside, between the black plastic trim at the bottom of the windscreen and the windscreen itself. It was cured by shoving cardboard between the dash and the windscreen to raise it off the dash.

CJhaughey

I have used Autoglass in Cork as well. Very fast and professional job, the two guys came out on time and did a great job.
I haven't got W/S cover with my current insurance but I would use Autoglass again definately.

MetzgerMeister

bazz26 wrote: »

I've had good experience with Autoglass. Professional, courteous and the individuals who I dealt with knew their stuff. Never had any issues afterwards either.

I got the windscreen replaced in a Renault5 recently by Autoglass. I rang them on a Thursday evening and got talking to a chap named Seamus. Sound as ya like! He said he'd check to see if they had a screen and he'd ring me back at half 9 the next morning. half 9 on the dot he rang back with bad news. Said he'd keep looking. Saturday morning he rang to say he found one in Belfast and he'd have it and would install it on Monday. Rang Monday morning to say the fitter was on his way. Job done.

These lads don't mess around and are very good to deal with and honest. Keeping a promise to ring at a certain time without the customer having to ring first goes a long way in my book.

wyndham

Any pics of the shoddy work?

Any pics of the hot polish gf?

Darsad

No No that will only confuse the issue dont bother with the pics of the Work

paddy147

It took Allied 3 attempts to put a windscreen into my car.

The fitter cracked the 1st and also the 2nd windscreen.His excuse was that the car must not be true and straight,that it must have been crashed or damaged at some point.

My reply was to him.......................

"I bought this car from new and its never been crashed at all,problem must be that you dont have the windscreen lined up right,its out of position at the bottom right hand side".

I showed him wherre the screen was slanted off to 1 side.He didnt like that 1 bit.He wnt off to get a 3rd screen.Took him 2 days to come back with the 3rd screen,I must have really pi55ed him off by pointing out his terrible and crap workmanship.

paddy147

wyndham wrote: »

Any pics of the shoddy work?

Any pics of the hot polish gf?

Just go down your local town/village and have a gawk.

Theres more hot polish and eastern european women with jeans bet onto them in this country than there are hot irish young ones.

Most irish young ones seeem to think that its cool and sexy to walk around the streets all day long in saggy pyjama bottoms and stupid furry boots.:rolleyes:

mullingar

I had to use (via my insurance policy) the local Allied Windscreen crowd.

They firstly tried to put on a IS200 windscreen onto my GS300 :rolleyes::rolleyes:, then when they finally came back with the correct windscreen, they "forgot" to put back on the trim piece around the mirror thats bonded to the windscreen :mad: and were going to throw out the rubber rain channels that are located on the outer corners of the windscreen :eek::eek:

I refused to sign the docket until the work was set right.



To ALL reading this, ALWAYS inspect the full windscreen job including the re-fitting of the panels/seals etc around the windscreen before your sign the docket.

If you sign that docket you are declaring that you are satisfied with the work!

Owen

Well, it went from bad to worse. Phoned this morning, spoke to the manager. Explained that I'm in the trade too, and I'm not out for blood, just for the damage to be corrected. He apologised, and said he would call me when he was onsite.

Got a call from herself at 12 to say he'd landed on to her workplace, and was basically saying it wasn't their fault at all. They blamed having the windscreen replaced 2 years ago - that you'd never be able to fit a new one on again properly, blamed the design of the car, you name it. They pretty much belittled her, and she got upset, phoned me and put me on to the guy I'd been speaking to in the morning.

He had changed his tune drastically, saying the A-Pillar trim must have been broken already, and his installer was adamant he didn't do it. Said the windscreen rubber was pretty much the same story - someone else must have done it, as the installer said it was a perfect job.

Long story short, explained to the guy that I spent 7 years working directly for MINI, and that I know what parts come off and get refitted for a windscreen replacement. He agreed to replace them - but still wouldn't acknowledge having damaged them in the first place. Now it's the waiting game to see when they're going to be replaced.

Owen

wyndham wrote: »

Any pics of the shoddy work?

As soon as it dries I'll be taking photos just in case. Will post them here.

wyndham wrote: »

Any pics of the hot polish gf?

Funnily enough, there are pics on boards alright. Not telling you where though!!

mullingar

PaintDoctor wrote: »

Not telling you where though!!

Found in 60 secs....

(along with your new "best friend" with a flowers name)

Owen

Note to self: Boardsies are too damn fast.

mullingar

PaintDoctor wrote: »

Note to self: Boardsies are too damn fast.

Creepy how somebody with just a tiny bit of info can find out details!

racso1975

mullingar wrote: »

I had to use (via my insurance policy) the local Allied Windscreen crowd.

They firstly tried to put on a IS200 windscreen onto my GS300 :rolleyes::rolleyes:, then when they finally came back with the correct windscreen, they "forgot" to put back on the trim piece around the mirror thats bonded to the windscreen :mad: and were going to throw out the rubber rain channels that are located on the outer corners of the windscreen :eek::eek:

I refused to sign the docket until the work was set right.



To ALL reading this, ALWAYS inspect the full windscreen job including the re-fitting of the panels/seals etc around the windscreen before your sign the docket.

If you sign that docket you are declaring that you are satisfied with the work!

Especially check the work.

Some of you might remember i had locked keys in car and had to smash in a side window to get them

Rang insurnace company they put me in touch with garage went through all the details said he'd be out the next day to fix it. I could not be there. Got a call to say there was a sensor he was not told about and would have to get that piece and would be back next day. I presumed it was the sensor that stops the window choppin your arm off. :rolleyes:

Next day I am at home with wife just out of hospital and new born son. Lad arrives out to do car. I give him the keys and he ploughs away. We had visitors over he comes back in with keys and heads on off.

I'm out in the garden few hours later and notice there is no window in the passenger side of car thinking he had maybe left it down i head up and try to put window up..........


To my fcuking shock the lunatic had only gone and replaced my front windscreen!!!!! Wtf!!!! The sensor was the rain sensor and there was not even a chip in the windscreen!!!

Now he got a serious bollickin when i rand him:rolleyes:

Leaving2010

i have just recently got my windscreen replaced by these m*rans.. they didnt put my inside mirror back on right, it had been put on with double sided tape..only to come flying off while i was driving ...in the past week i have heard of 3 other complaints about the same problem ...i would NEVER use them again ...haven't a clue what they are doing...

Owen

In the end I actually ended up going to the depot, collecting the trim piece, and fitting it myself. They'd made promises to call out and replace it but it didn't happen day after day. Took 3 weeks to finally get to the end of it all. Never again.

Had a bad experience with AIW also. I had to get my windscreen replaced and when I went to collect the car when it was done they lost my Tax, Insurance & NCT disks plus there was broken glass all over the seats and the floor. I got them to clean it up and while waiting for that to be done they found my disks in the bin out back, but that wasn't the end of things with them. The next morning I got into the car and on closing the door the new windscreen fell out :eek::mad:, had to get them out to redo it, this time the boss done it and thankfully it was done right.

Autoglass for me next time round.

Ricardo G

I worked with my buddy fitting screens last year, no matter what company fits them they are obliged to return to fix the problem without any hesitation or charge. Only a rush job causes all these problems and the fact that half the guys out there are trainees does'nt help. Also beware of cheap chinese imported screens, these companies buy them in bulk at rediculously low money and the quality is sh1te

Jenna69

I got a new windscreen fitted last friday from AIW and they came to my work no prob to fix it. When he came out i asked if he would be able to re-apply my L Plate and he said he would use a blade to take it off the old windscreen, that was grand but when i got home my OH was checking it out and noticed that a blade was just left sitting on the passenger seat, doesn't bear thinking about what would have happened if my son got his hands on it. Also the trim round the edges is hanging off in places. :eek::eek::eek:

Voodoomelon

hellboy99 wrote: »

Had a bad experience with AIW also. I had to get my windscreen replaced and when I went to collect the car when it was done they lost my Tax, Insurance & NCT disks plus there was broken glass all over the seats and the floor. I got them to clean it up and while waiting for that to be done they found my disks in the bin out back, but that wasn't the end of things with them. The next morning I got into the car and on closing the door the new windscreen fell out :eek::mad:, had to get them out to redo it, this time the boss done it and thankfully it was done right.

Autoglass for me next time round.

Jesus, was that the one in Dundalk, Coes Road?

kellyseye

you dont have to use the approved repairer the are mostely only be trained in ring local companys the are better qualified are will always look after you better

Top Dog

PaintDoctor wrote: »

Thanks a million, the car looks ten times worse than it did with a cracked screen.

I can beat that

They replaced the windscreen in our Sunny GTI-R a few years ago through insurance. Knocked on the door when the job was done, all looked grand (no split or damaged trims visible) so I signed the docket and off they went.

Following night I was inside in work and had the wife's car so she could take the Sunny up to Cork city to visit her mother. Phone rings at 11pm with my wife in floods of tears - she's at the side of the Mallow-Cork road with flames coming through the bonnet vent and under the car too! :eek:

I high-tail it down the road, pop the bonnet and dump enough water on the fire to put it out. Limped the Sunny back to work (she was too terrified to drive it again) and waited till the morning and daylight to investigate.

They'd left the rubber seal from the bottom of the scuttle panel draped over the exhaust manifold. Once the car was up to running temperature this melted and ignited causing a lovely fire and scaring the life out of my wife.

End result was totally fire destroyed cooling fan, drivers side headlamp wiring shot, intercooler piping chrome finish scorched off, scorch marks on underside of bonnet, quarter of the radiator blocked up with re-hardened plastic (the remains of the cooling fan), second cooling fan no longer working due to temp sensor damage.

Knew damn well the cause of it all, but couldn't do a darn thing about it as all the evidence had literally gone up in flames :mad:

Vertakill

Top Dog wrote: »

I can beat that

They replaced the windscreen in our Sunny GTI-R a few years ago through insurance. Knocked on the door when the job was done, all looked grand (no split or damaged trims visible) so I signed the docket and off they went.

Following night I was inside in work and had the wife's car so she could take the Sunny up to Cork city to visit her mother. Phone rings at 11pm with my wife in floods of tears - she's at the side of the Mallow-Cork road with flames coming through the bonnet vent and under the car too! :eek:

I high-tail it down the road, pop the bonnet and dump enough water on the fire to put it out. Limped the Sunny back to work (she was too terrified to drive it again) and waited till the morning and daylight to investigate.

They'd left the rubber seal from the bottom of the scuttle panel draped over the exhaust manifold. Once the car was up to running temperature this melted and ignited causing a lovely fire and scaring the life out of my wife.

End result was totally fire destroyed cooling fan, drivers side headlamp wiring shot, intercooler piping chrome finish scorched off, scorch marks on underside of bonnet, quarter of the radiator blocked up with re-hardened plastic (the remains of the cooling fan), second cooling fan no longer working due to temp sensor damage.

Knew damn well the cause of it all, but couldn't do a darn thing about it as all the evidence had literally gone up in flames :mad:

Wow... I don't think anythings gonna top that! Shocking and could've ended a lot worse.
You never know how people might react to flames/smoke billowing out of the bonnet, especially if they're travelling at speed on a motorway etc.

Top Dog

Strangely, I think what annoyed me most was not so much that the car went on fire, but that not a single person stopped to help a woman on her own, at the side of a busy road, with a car on fire, at 11pm in the dark. And she would have been there a good 10 mins waiting for me too

roo_photo

Top Dog wrote: »

Strangely, I think what annoyed me most was not so much that the car went on fire, but that not a single person stopped to help a woman on her own, at the side of a busy road, with a car on fire, at 11pm in the dark. And she would have been there a good 10 mins waiting for me too

Pity my car was not there Top Dog - I had plenty of spare water thanks to AIW!

My experience can be summed up by water, mould, and rust. Car was so badly waterlogged after some very half arsed attempts at repair by them, that the AIW bloke used a stanley knife to cut out the carpet and underlay, and drive his van over them to wring them out.:mad:

They eventually assured me that windscreen had been removed and resealed completely. Over a year later more leaks were found, and it was discovered that the screen had had never been reseated/replaced (just made to look like it by trimming sealant away) - and the leaks were due to no primer being used and poorly applied sealant. Fantastic.