Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

You cannot use this version of the application mail with this version of mac OS x

  • 16-05-2010 3:03pm
    #1
    ciaranmc
    Closed Accounts Posts: 67 ✭✭


    Hi

    Can anyone help me out. For some reason my mail app wont work for a while now and i really need to get it back working.

    I have tried reinstalling it with Pacifist, system updates, creating new accounts with no help at all.
    When i click on the mail icon i got the "You cannot use this version of the application mail with this version of mac OS x " message

    Any help would be greatly appreciated

    Thanks
    Ciaran


Comments

  • #2
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,693 CMod ✭✭✭✭Sad Professor


    I assume you've tried repairing permissions.

    What version of OS X are you on?

    And what version is Mail? Go to Mail in the Applications folder and use Get Info to find out.

    Where did you extract Mail from using Pacifist? The install disc? That would be an old version compared to the OS by now. You'd need to try extracting it from the combo update package.


  • #3
    ciaranmc
    Closed Accounts Posts: 67 ✭✭ciaranmc


    Sad Professor wrote: »
    I assume you've tried repairing permissions.

    What version of OS X are you on?

    And what version is Mail? Go to Mail in the Applications folder and use Get Info to find out.

    Where did you extract Mail from using Pacifist? The install disc? That would be an old version compared to the OS by now. You'd need to try extracting it from the combo update package.

    Cheers for a quick reply.

    Yea i done the repairing permissions its Mac Os X version 10.5.8.
    when i go into the applications folder its just the icon for mail there not the folder? when i do get info it doesn't show what version it is?

    I done pacifist from the installiation disk i got with the laptop, how would i do it from the combo package update?


  • #4
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,693 CMod ✭✭✭✭Sad Professor


    ciaranmc wrote: »
    when i go into the applications folder its just the icon for mail there not the folder? when i do get info it doesn't show what version it is?
    Not quite sure what you mean here. But Mail's version number would definitely be contained in its Get info window. But maybe it's messed up.

    Also, do a Spotlight search for "Mail" and see if any other copies of it pop up. There should only be one Mail application, and it should be in the Applications folder.
    I done pacifist from the installiation disk i got with the laptop, how would i do it from the combo package update?
    You can get the 10.5.8 combo update here. It's quite big. To be on the safe side I would recommend installing it. It should generally sort out problems like this. If that doesn't work you can try extracting Mail from it.


  • #5
    ciaranmc
    Closed Accounts Posts: 67 ✭✭ciaranmc


    Sad Professor wrote: »

    You can get the 10.5.8 combo update here. It's quite big. To be on the safe side I would recommend installing it. It should generally sort out problems like this. If that doesn't work you can try extracting Mail from it.


    The download seems to have worked.
    Thanks for your help:)


  • #6
    ciaranmc
    Closed Accounts Posts: 67 ✭✭ciaranmc


    Hey im back

    Right i can now open the mail application but if i try and do anything like read a mail it shows up the loading symbol and crashes:(
    any idea what may cause this? i really need to try get mail back working.

    ******EDIT*****

    I deleted the "com.apple.mail.plist" in the folder "Library/Preferences" under your home folder. and all seems to be working again thanks for the help


  • Advertisement
  • #7
    ciaranmc
    Closed Accounts Posts: 67 ✭✭ciaranmc


    I'm back with some more issues.

    I got mail up and running, now every time i open mail i get asked for my password and the same for when i try send a mail.

    The second thing which is annoying me to is when i send a mail there's no copy of it saved in the sent items.

    Anyone have any ideas on what may be causing this or how to fix it?

    In my mail boxes i have INBOX, SENT, TRASH - On my mac and gmail.


    Cheers for the help


  • #8
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,693 CMod ✭✭✭✭Sad Professor


    ciaranmc wrote: »
    I got mail up and running, now every time i open mail i get asked for my password and the same for when i try send a mail.
    It's checking for mail but the password you gave it is either wrong or blank. When it asks for your password, enter it and check the "remember this password" (or whatever it says) box. Alternatively go into Mail menu > Preferences > Accounts tab > click on your account and change the password there.
    The second thing which is annoying me to is when i send a mail there's no copy of it saved in the sent items.

    Anyone have any ideas on what may be causing this or how to fix it?

    In my mail boxes i have INBOX, SENT, TRASH - On my mac and gmail.
    I assume you are using IMAP, yes? If so, have a look in the Gmail box (click the arrow to expand it), it should contain another sent folder. If you want this sent folder to sync with Mail's sent folder have a look here:

    http://kb.mediatemple.net/questions/230/Apple+Mail+(Mail.app)+not+saving+to+Sent+folder


Advertisement