I didnt know I could get a child supplement..

snicdhonn

Ok so recently my cwo told me I havent claimed for a supplement for my second child who is 5 months old. And she told me to go to the welfare office. I have no car and isolated so I havent been anble to get there but plan going tomorow. Apparently it is 30 euro a week extra (lone parent) My question is will it be back dated or have I lost out. I desperatly need a car and this would help sooooo much! Anyone know?

Nolanger

Lack of knowledge by itself is not regarded as a sufficient reason for not claiming in time. The Department publishes information leaflets as widely as possible and advertises changes of legislation in the National Press. Information Offices are available throughout the country for people to make enquiries as to their entitlements.

The Deciding Officer must consider what is a reasonable level of knowledge to be expected in the particular case. If, for example, legislation extends entitlement to a particular scheme a plea of ignorance of the change may be reasonable.

Similarly particular circumstances may arise where the Deciding Officer is satisfied that it was reasonable for the person to believe that s/he had no entitlement, or that there was nothing to enquire about.

The receipt of incorrect advice or information from any person other than a person employed by the Department of Social and Family Affairs is not normally regarded as good cause for failure to claim at the correct time. (See paragraph 4.2 below regarding information given by the Department.)

However consideration should include whether the person believed that the source of advice was authorised by the Department and therefore whether it was reasonable for the person to rely on this advice rather than make further enquiries of the Department. This may apply in relation to state or semi-state offices where claim forms and information leaflets are officially made available to the public on behalf of the Department.

Where a claimant (who is not suffering from an incapacity or force majeure, as provided for in Paras 4.3 and 4.4) requests an agent (professional or otherwise) to act on his or her behalf in making a claim, and the agent fails to forward the claim within the prescribed time, good cause for the delay would depend upon the claimant having been given sufficient reason to believe that the claim had been made.

Similarly where the agent has acted on behalf of the claimant in seeking information and conveyed incorrect information to the claimant, good cause depends on whether there is sufficient reason in the opinion of the Deciding Officer for the claimant to have relied on the agent instead of making personal enquiries, and for the claimant to have believed the information obtained was correct.

snicdhonn

Nolanger wrote: »

Lack of knowledge by itself is not regarded as a sufficient reason for not claiming in time. The Department publishes information leaflets as widely as possible and advertises changes of legislation in the National Press. Information Offices are available throughout the country for people to make enquiries as to their entitlements.

The Deciding Officer must consider what is a reasonable level of knowledge to be expected in the particular case. If, for example, legislation extends entitlement to a particular scheme a plea of ignorance of the change may be reasonable.

Similarly particular circumstances may arise where the Deciding Officer is satisfied that it was reasonable for the person to believe that s/he had no entitlement, or that there was nothing to enquire about.


The receipt of incorrect advice or information from any person other than a person employed by the Department of Social and Family Affairs is not normally regarded as good cause for failure to claim at the correct time. (See paragraph 4.2 below regarding information given by the Department.)

However consideration should include whether the person believed that the source of advice was authorised by the Department and therefore whether it was reasonable for the person to rely on this advice rather than make further enquiries of the Department. This may apply in relation to state or semi-state offices where claim forms and information leaflets are officially made available to the public on behalf of the Department.

Where a claimant (who is not suffering from an incapacity or force majeure, as provided for in Paras 4.3 and 4.4) requests an agent (professional or otherwise) to act on his or her behalf in making a claim, and the agent fails to forward the claim within the prescribed time, good cause for the delay would depend upon the claimant having been given sufficient reason to believe that the claim had been made.

Similarly where the agent has acted on behalf of the claimant in seeking information and conveyed incorrect information to the claimant, good cause depends on whether there is sufficient reason in the opinion of the Deciding Officer for the claimant to have relied on the agent instead of making personal enquiries, and for the claimant to have believed the information obtained was correct.

Thanks for that I got a doctors letter as i had severe aneamia after the birth and then found out i had underactive thyroid too so been ill up until recently bed ridden at times and so hopefylly they take that into consideration.