Verbatim external hard drive not recognized by Windows!?

jmcwobbles · 05-05-2010 9:16am #1

Hi everyone,

I have a fairly new (Christmas gift) Verbatim external hard drive. I'm in the midst of a break up at the moment, and we're both moving out of the house we share, and the PC in the house belongs to my ex so he's obviously taking it with him. I had been transferring all my music, photos, files, etc. onto the external hard drive over the last few weeks with no problems. Then last Saturday I transferred the last of my stuff and then deleted my profile from the PC.

On Sunday then my ex told me he had a few more movies on the PC that I could copy over, so I plugged in the hard drive to get them. I then got a bubble on the tasbar saying that the USB device has malfunctioned and Windows does not recognize it :eek: I tried it in the laptop we have in the house and also brought it into work to check on my work PC but the same thing is happening with all of them. Has anyone ever heard of this happening and is there any way I get my stuff back off the hard drive??? I literally have everything on there and had to delete everything off the PC because it's not mine and I will literally cry if I can't get everything back. Any advice or suggestions would be welcomed!! Thanks

wolfric · 06-05-2010 10:21pm

Try different usb cable. Is it still under warranty? Data recovery will cost you a pretty penny. How much is everything worth? I'd say you'd be looking at at least 300-500 if not more depending on what type of recovery.

bonzodog2 · 07-05-2010 2:14pm

Replacement disk enclosures are also cheap, sometimes the electronics in them (for the USB interface) goes bad. The disk inside is most likely (99.99999%) a SATA drive.

jmcwobbles · 10-05-2010 8:54am

Thanks for the responses, I've no internet anymore so couldn't check boards over the weekend... I will try and find a similar USB cable and see if that makes any difference. If not, I guess I will see if I can replace the disk enclosures - bonzodog2 where would I go to get that done?? I am clueless with hardware stuff

bonzodog2 · 10-05-2010 11:15am

here is an item for £7.99 STG, free post which is like an enclosure with no box

here is one with a box for 3.48+5.99 stg

you will prob need to get a suitable screwdriver to open the old case

if you are anywhere near Galway I'd give you a hand

jmcwobbles · 17-05-2010 8:16am

Hey bonzodog2 thanks for the offer, I'm in Dublin though so think will have to sort it myself

A guy in work was looking at it and said it does look like it's the USB interface, so I'll have to get one of those replacement disk enclosures and transfer everything off it onto a new one. Sorry for late reply, I've just moved and have no internet set up yet and never had a chance in work last week. Thanks again for all advice, keep your fingers crossed I manage to get it sorted!!

Verbatim external hard drive not recognized by Windows!?

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