Cashiers saying "next please" at petrol station

Slideshowbob · 01-05-2010 2:04pm #1

I was bemused earlier today.

Walked into petrol station, wanted to have a look at the front page of the papers near the counter, before I managed to do this, one of the two cashiers, without even looking up to see what I was at, barked "next please". This was directed at me as I was the only person in the vacinity of the counter.

It ain't as if I don't know where to pay for things or I need a prompt to move quicker !!

Anyone have any opinion?

Is it company policy for stuff like this or just ignorant cashiers?

2ygb4cmqetsjhx · 01-05-2010 2:05pm

Boring thread. Next Please.

Abrasax · 01-05-2010 2:06pm

Slideshowbob wrote: »

I was bemused earlier today.

Walked into petrol station, wanted to have a look at the front page of the papers near the counter, before I managed to do this, one of the two cashiers, without even looking up to see what I was at, barked "next please". This was directed at me as I was the only person in the vacinity of the counter.

It ain't as if I don't know where to pay for things or I need a prompt to move quicker !!

Anyone have any opinion?

Is it company policy for stuff like this or just ignorant cashiers?

It's just a bored shift worker, hating their job, going through the motions, not realising the potential for an engaging human encounter.

Mint Sauce · 01-05-2010 2:07pm

Slideshowbob wrote: »

I was bemused earlier today.

Walked into petrol station, wanted to have a look at the front page of the papers near the counter, before I managed to do this, one of the two cashiers, without even looking up to see what I was at, barked "next please". This was directed at me as I was the only person in the vacinity of the counter.

It ain't as if I don't know where to pay for things or I need a prompt to move quicker !!

Anyone have any opinion?

Is it company policy for stuff like this or just ignorant cashiers?

seriously, this happens in every customer facing industry, its the cashier advising you they have finished with the previous customer and they are ready to service you

old hippy · 01-05-2010 2:09pm

It's better than what we got in marks & sparks today.

"Next one" :mad:

Schism · 01-05-2010 2:10pm

It's weird if you're the only one there. Makes perfect sense if there's a queue.

The tone makes a big difference too.

Slideshowbob · 01-05-2010 2:10pm

irish-stew wrote: »

seriously, this happens in every customer facing industry, its the cashier advising you they have finished with the previous customer and they are ready to service you

Two words strike me from your sentence: CUSTOMER and SERVICE !! When put together this term seems to be amiss by this rude but accepted behaviour.

ShooterSF · 01-05-2010 2:18pm

irish-stew wrote: »

seriously, this happens in every customer facing industry, its the cashier advising you they have finished with the previous customer and they are ready to service you

OP missed out so

That_Guy · 01-05-2010 2:19pm

I'm sure you won't lose sleep over it OP.

Slideshowbob · 01-05-2010 2:22pm

That_Guy wrote: »

I'm sure you won't lose sleep over it OP.

Not at all!

That_Guy · 01-05-2010 2:23pm

Slideshowbob wrote: »

Not at all!

It is a bit weird though that they'd say that to you though. Must just be having a bad day.

Degag · 01-05-2010 2:26pm

I hate it when you go to the cashiers desk and you say "Hello" and they don't reply. Same if you say "Thanks" when leaving. Least they can say is "No Problem" or something to that effect.

Really gets under my skin!

FlutterinBantam · 01-05-2010 4:12pm

I'm sure the auld saying 'You can't make a silk purse out of a sow's ear' would cover most of the experience the OP had.

kwalshe · 01-05-2010 4:16pm

this is only a dublin thing. Have never come across it outside dublin

kraggy · 01-05-2010 4:28pm

irish-stew wrote: »

seriously, this happens in every customer facing industry, its the cashier advising you they have finished with the previous customer and they are ready to service you

Read the OP again.

He said he was the only customer in the vicinity.

He wasn't finished having a look around so he should be able to come to the counter when he's good and ready.

01-05-2010 4:29pm

kwalshe wrote: »

this is only a dublin thing. Have never come across it outside dublin

I'm inclined to agree.. Move this to the Dublin City forum.

stovelid · 01-05-2010 5:33pm

He was messing with your head.

It sounds very easy to do.

phasers · 01-05-2010 5:38pm

They thought you were waiting to be served.

You were looking at papers.

Maybe they just wanted to let you know that they were ready to serve you?

Slideshowbob · 01-05-2010 5:42pm

phasers wrote: »

They thought you were waiting to be served.

You were looking at papers.

Maybe they just wanted to let you know that they were ready to serve you?

Yes but I was not ready to make a purchase - so they were invasive I felt

GTE · 01-05-2010 6:16pm

Slideshowbob wrote: »

I was bemused earlier today.

Walked into petrol station, wanted to have a look at the front page of the papers near the counter, before I managed to do this, one of the two cashiers, without even looking up to see what I was at, barked "next please". This was directed at me as I was the only person in the vacinity of the counter.

She must have assumed there were other people in the line, especially if it was a busy spell beforehand.

Calm down and smell the nice flowers once in a while, sounds like you need some perspective.

01-05-2010 6:21pm

another infuriating one..................... when paying for newspaper, milk & whatever else they ask "any petrol or diesel" I just want to scream IF I DID I'D TELL YOU !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

AckwelFoley · 01-05-2010 6:24pm

1966 wrote: »

another infuriating one..................... when paying for newspaper, milk & whatever else they ask "any petrol or diesel" I just want to scream IF I DID I'D TELL YOU !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

You'd be suprised how many people forget.

Its just policy because people do forget and may drive off. At least when they were asked and then you say no and drive off with a tank full you cant use the "Oh sh1t i forgot" excuse

Killinator · 01-05-2010 6:27pm

1966 wrote: »

another infuriating one..................... when paying for newspaper, milk & whatever else they ask "any petrol or diesel" I just want to scream IF I DID I'D TELL YOU !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Having had to work in a petrol station before, I know they dont want to do that but they have to, becasue if someone drives off without paying(It happens a hell of alot more than you'd think) and they havent asked then the management will be yelling at them for it and generally giving them a hard time,
I work in a store now and people pay for stuff then walk away without it every day so running into a shop after filling up and then buying milk and bread or whatever, some do forget and need a reminder.

GTE · 01-05-2010 6:29pm

1966 wrote: »

another infuriating one..................... when paying for newspaper, milk & whatever else they ask "any petrol or diesel" I just want to scream IF I DID I'D TELL YOU !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Last Saturday when I was at work there were 3 occasions (totalling 150ish euro worth of diesel and petrol) where I had everything scanned and then asked any petrol and diesel and the customer went "oh god, I almost forgot" or something to that effect. They were locals and I know they werent trying to pull a fast one but you get what Im trying to say, its a necessity.

Rabies · 01-05-2010 6:50pm

Its often part of the program in large service industry companies.

There is a set time and routine to approach and engage a customer.
Mystery shoppers will mark against the service standard of the store at times.
Its very popular here... and really really annoying. I hate chatty shop assistants.

Mint Sauce · 01-05-2010 7:14pm

kraggy wrote: »

Read the OP again.

He said he was the only customer in the vicinity.

He wasn't finished having a look around so he should be able to come to the counter when he's good and ready.

i know what the OP said, but prehaps the cashier didn't realise they where not quite ready to complete their purchase

i'll summerise my post again, they were finished processing the transaction from the previous customer and were ready to serve the next person

on the other hand the OP could have gone up to the counter as soon as the last person was finsihed, and the cashier may have still been finsihing off something and not been ready for them

Steoob · 01-05-2010 8:18pm

Ugh this thread is pointless. Ive been working with customers in both jobs that Ive had in the last 4 years. After a certain point in your shift you just become ****ing done with all the self righteous dickheads that you have to face every day. And the worst part is that "they're always right". By the end its just a matter of surviving to the end of your shift without going completely mental on a customer and calling them on all their bull****. (thats what your last day is for)

starbelgrade · 01-05-2010 8:34pm

Steoob wrote: »

Ugh this thread is pointless. Ive been working with customers in both jobs that Ive had in the last 4 years. After a certain point in your shift you just become ****ing done with all the self righteous dickheads that you have to face every day. And the worst part is that "they're always right". By the end its just a matter of surviving to the end of your shift without going completely mental on a customer and calling them on all their bull****. (thats what your last day is for)

Next please.

Sheeps · 01-05-2010 8:51pm

Jesus the OP's complaint is pathetic.

OPENROAD · 01-05-2010 9:10pm

Degag wrote: »

I hate it when you go to the cashiers desk and you say "Hello" and they don't reply. Same if you say "Thanks" when leaving. Least they can say is "No Problem" or something to that effect.

Really gets under my skin!

Or they are too busy chatting away to a colleague to say thank you, or when they put the change/card on the counter rather than handing it back to you :mad::mad:

01-05-2010 9:19pm

she was probably just letting you know she was ready to serve you, some people start looking at other stuff because they haven't noticed the customer ahead is gone, and anyway least she said please.