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Several viruses at once

  • 27-04-2010 11:07am
    #1
    Registered Users, Registered Users 2 Posts: 7,334 ✭✭✭


    My computer is useless at the moment. In the last two days, it´s been infected by, at least, four viruses (ICPP.com/AP Manager, explorer.exe, nrktcvy.exe, newupdate1142C.exe).

    I got rid of the ICPP one but the rest are still there. What happens is once I enter my password, I´m taken to my desktop. After about ninety seconds, the screen freezes and a prompt appears saying "Windows Explorer is not responding" with options of restarting the program or searching online for a solution. Then further prompts appear saying "nrktcvy.exe is not responding" and newupdate1142C.exe is not responding" also appear.

    Once these pop-ups appear, my desktop stops working. I can see it and the icons but clicking on them doesn´t do anything. The icons don´t even light up. Pressing the Start menu doesn´t work either and if I hover the cursor over the toolbar at the bottom, it doesn´t work. Task Manager won´t launch either.

    Ocassionally, if I click on the Mozilla Firefox icon before the Windows Explorer prompt comes up, I can get very bad internet access which takes forever and eventually leads to my computer crashing altogether.

    I´ve installed several anti-virtus software but none of them seem to combat the viruses. I´ve also tried launching the computer in safe mode but the viruses also pop up there.

    I haven´t the faintest idea what to do here. Anybody have any ideas? Any help is appreciated.

    I´d take it to a computer repair place but I´m in Spain at the moment and even if the people there spoke English, I think the technical English would be too much for them.


Comments

  • Site Banned Posts: 1,167 ✭✭✭ASJ112


    Please download DDS and save it to your desktop.
    • Disable any script blocking protection
    • Double click dds.pif to run the tool.
    • When done, two DDS.txts will open.
    • Save both reports to your desktop.


    Please include the contents of the following in your next reply:

    DDS.txt
    Attach.txt.


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