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o2 broadband

  • 20-04-2010 6:09pm
    #1
    nowst
    Closed Accounts Posts: 10 ✭


    Hi,

    Got the o2 mobile broadband thru carphone warehouse on Sunday - i had hoped to try the trial that o2 offer but they hadn't any in the shop.

    Got the Sierra wireless modem: at 49 euro

    Anyway - while it does work, it really isn't good enough speed wise for what i use it for and i will have to stick to (reluctantly!) NTL broadband.

    Am i right in thinking that i have 7 days to cancel the contract & will i get a refund on the modem off carphone warehouse?

    Thanks


Comments

  • #2
    IrishTonyO
    Registered Users, Registered Users 2 Posts: 2,321 ✭✭✭IrishTonyO


    nowst wrote: »
    Hi,

    Got the o2 mobile broadband thru carphone warehouse on Sunday - i had hoped to try the trial that o2 offer but they hadn't any in the shop.

    Got the Sierra wireless modem: at 49 euro

    Anyway - while it does work, it really isn't good enough speed wise for what i use it for and i will have to stick to (reluctantly!) NTL broadband.

    Am i right in thinking that i have 7 days to cancel the contract & will i get a refund on the modem off carphone warehouse?

    Thanks

    The 7 days thing is for distance selling, i.e. buying online etc. I don't think it applies as you bought it in a bricks and mortar shop. But check the documentation that came with it or give O2 a call and ask them


  • #3
    O2_Daryll
    Closed Accounts Posts: 2,382 ✭✭✭O2_Daryll


    There is a 7 day cooling off period for all new bill pay accounts.


  • #4
    Flamed Diving
    Closed Accounts Posts: 6,609 ✭✭✭Flamed Diving


    IrishTonyO wrote: »
    The 7 days thing is for distance selling, i.e. buying online etc. I don't think it applies as you bought it in a bricks and mortar shop. But check the documentation that came with it or give O2 a call and ask them

    All contracts come with a cooling off period, incl when you take a loan out.


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