Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Skype / Eircom - can't make a call..

  • 19-04-2010 10:35am
    #1
    bunglemark2
    Registered Users, Registered Users 2 Posts: 96 ✭✭


    Hi there...
    Quick question on behalf of the father-in-law...
    He's an eircom customer, recently upgraded gratis to 20Mb domestic broadband service, and can't seem to make or take Skype calls anymore. I've looked at the application and it seems fine - he can see who's online, available etc. and try to call his contacts....but it doesn't make a connection. Just wondering if eircom have 'blocked' Skype on their end...Anybody facing anything similar ? Failing that, could it be the McAfee AntiVirus on his PC blocking something ? Again, any suggestions on how to troubleshoot appreciated.
    The other thing is, there *is* an error message on the Skype application that suggests "you need to fing a WiFi service that supports Skype Access..." or something similar to that - which leads me to the eircom blocking assumption...
    Thanks folks


Comments

  • #2
    bhickey
    Registered Users, Registered Users 2 Posts: 1,340 ✭✭✭bhickey


    bunglemark2 wrote: »
    The other thing is, there *is* an error message on the Skype application that suggests "you need to fing a WiFi service that supports Skype Access..." or something similar to that

    Double-check that error message and find out EXACTLY what it says.

    There is a Skype feature called 'Skype Access' :

    and it sounds like the problem might be related to that.


    Regards
    Brian


  • #3
    bunglemark2
    Registered Users, Registered Users 2 Posts: 96 ✭✭bunglemark2


    Thanks mate.
    It's not a message (error or otherwise) you can click on. It's something visible by selecting from the Menu bar...I was looking for a diagnostic tool I could run, similar to the Messenger application to test connectivity, and I came across that Skype Access notice.
    I think he was going to try to talk to eircom today to see if they had any suggestions...


Advertisement