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Monitored Alarm - remote trigger?

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  • 11-04-2010 11:53pm
    #1
    Maestro
    Registered Users Posts: 7 ✭


    hi folks,

    quick question, I have an HCK SW812 monitored alarm system.
    Is it possible for the monitoring company to *trigger* an alarm event on my system (resulting in the siren and bells going off)?

    The reason I ask is that:
    1. my system triggered at precisely the same time as one of my keyholder's system triggered.
    2. both of us have the same HCK system
    3. both of us have the same monitoring company

    cheers in advance for comments, etc.
    Tagged:


Comments

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    #2
    Jnealon
    Registered Users Posts: 2,058 ✭✭✭Jnealon


    Coincidence, what does it say in the log


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    #3
    Maestro
    Registered Users Posts: 7 ✭Maestro


    it has been a couple of weeks since the alarm event, however it basically said Z1 (front door) entry fault (or something to that effect).

    My keyholder had a similar alarm.

    Also, what is a 'pre-alarm event'??

    cheers


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    #4
    altor
    Registered Users Posts: 11,661 ✭✭✭✭altor


    Maestro wrote: »
    it has been a couple of weeks since the alarm event, however it basically said Z1 (front door) entry fault (or something to that effect).

    My keyholder had a similar alarm.

    Also, what is a 'pre-alarm event'??

    cheers

    Entry fault, is when you set your alarm leaving the house and another sensor activates giving you the entry/exit fault. It could be that the sensor opened and then closed but no one turned off the alarm. You should get the installation company to look into it for you as they can get into the log of events in the alarm.

    It must of being a Coincidence that this happened, but he should also get the alarm company to look into it.

    A pre alarm event is when one sensor or contact is activated, If a second sensor or contact is activated this is a verified alarm.

    www.altor.ie



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    #5
    Maestro
    Registered Users Posts: 7 ✭Maestro


    thanks Altor

    I'll get the installation company to look at the installation.


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    #6
    altor
    Registered Users Posts: 11,661 ✭✭✭✭altor


    Maestro wrote: »
    thanks Altor

    I'll get the installation company to look at the installation.

    Your welcome Maestro,

    That is the best course of action to take as they have the engineering code and will be able to check the log to see what activated the alarm on the time in question. You should also get your friend to do the same.

    www.altor.ie



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    #7
    Jnealon
    Registered Users Posts: 2,058 ✭✭✭Jnealon


    If your friend/keyholders house had an entry fault I would check to see if all keys are accounted for, just a precaution


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    #8
    Maestro
    Registered Users Posts: 7 ✭Maestro


    will do Jnealon, sound advice.


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