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URGENT insurance question !!

whippet · 2010-04-05 17:46:53

I need to transfer my insurance over to another car this evening. I am with Aviva and was going to do it on line like I have done before. But for some reason my session on line timed out and now I am locked out of the site. It keeps saying to try back in a few moments. That was two and a half hours ago !! Aviva don't…

05-04-2010 5:46pm

#1

whippet

Registered Users, Registered Users 2 Posts: 7,718 ✭✭✭

Join Date: February 2005

Posts: 7520

I need to transfer my insurance over to another car this evening. I am with Aviva and was going to do it on line like I have done before. But for some reason my session on line timed out and now I am locked out of the site. It keeps saying to try back in a few moments. That was two and a half hours ago !!

Aviva don't answer their phones on weekends .... so in other words I can't change my insurance over .....

Has this happened to anyone before ... do I have to contact Aviva to get my login working again?

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Comments

#2 05-04-2010 6:45pm

flamegrill

Registered Users, Registered Users 2 Posts: 1,862 ✭✭✭

Join Date: January 2001

Posts: 1746

try the simple solution. Close your browser and try again. often firefox/internet exploder etc will cache data that the website you're accessing don't like after say a timeout or session expiration. Closing all browser windows helps.

Paul

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