Avoid Sport DHS

EScifo

Just warning any people to avoid this shop

Sport DHS in Harolds Cross (Dublin 6)

I had my front sprocket wheel replaced on my bike about 6 months ago. I had this done in Sport DHS, I can't remember the exact price but I think it was around 50. Over the last few days the pedal crank & front sprocket wheel have started wobbling. I took it into them today to fix and they refused to stand over it. They claimed I went in there 18 months ago or more. Which is ridiculous as I clearly remember getting it fixed. So, now if I want to get it fixed (not in Sport DHS obviously!) it will cost me another 45 euro.

I have had arguments with them before, one time I got my bike serviced and as I cycled away, I noticed the front derailleur was jammed. They claimed that it was like that when I dropped it in (It wasn't) and only fixed it after a long argument.

AVOID them like the plague.

BostonB

First posts which name and shame are a bit dubious tbh.

Would the date on the reciept not have cleared up any confusion. If you've no reciept, I dunno how a shop is expected to remember you at all.

Chips Lovell

Six months is a very long time to blame a problem on maintenance work done.

EScifo

faulty parts I would have said. As for the reciept, who keeps a receipt from a service? next time I will.

I guess I would expect to build up a relationship with a bike repair shop. They knew who I was and everything (as I have had arguements with them before!), so I would expect them to replace the part.

Also, I have a few postings on adverts.ie

Junior

Pardon my stupidity but what the f*ck is a front sprocket wheel ?

BostonB

Why would you keep going back then?

Chips Lovell

I'm usually the first person to give out about the standard of service in Irish bike shops but in this instance I think you're being unreasonable.

You got a chainring replaced six months ago. And this week you noticed your crank was wobbling, indicating that the fixing bolt to the bottom bracket was loose. Bolts can and do loosen over time, even on the best maintained bikes. To blame it on what the bike shop did six months ago is a bit of a stretch.

Secondly, you do know that it's possible to replace a chainring without removing the crank? In which case you may be blaming them for a bolt loosening that they didn't even touch six months ago.

Junior wrote: »

Pardon my stupidity but what the f*ck is a front sprocket wheel ?

Presuming he means a chainring.

Bikerbhoy

Where is this place in Harolds Cross ? DHS Sport

roc_racer

Sounds like 2 totally different problems. First as you describe is a chainring replacement. Second one sounds like a worn bottom bracket/loose crank. If that is the case, thats 2 separate issues and the shop is fully justified in its stance.

Your terminology suggests that you don't know too much about bikes, maybe you should do some more research before badmouthing a shop that *may* be completely in the right.

EScifo

I went into

Delaneys

(also in

Harolds

cross) and they said that the part (axle I think) had broken. They said that is was probably in bad condition before they put it in. This part had been replaced six months ago so I think it is

reasonable

to complain.

I certainly am not going there ever again

gimmeaminute

The Year: 2010

The Place: Dublin, Ireland

The Fault: Always someone else's.

Zipp101

OP,do you own a bike shop in Dublin by any chance?

Junior

I call troll on this one folks.

A - he doesn't know what the **** was replaced
B - he claims the part (which from his description doesn't sound like it was changed) was either second or broke.
C - he gives it 6 months useage and claims it was down to the shop, which again may or may not have even touched the part

case closed.

delta_bravo

DHS sports is beside the hospice. I recommend wolfe cycles on Sundrive road for repairs. Competitive prices and really helpful. I only cycle for a commuting basis so know very little technical about bikes so I sometimes come in with very vague problems like ' this area is making a lot of noise, part x is wobbly etc.' They always give it a quick look and can tell almost straight away and how much it will be approx. Quite a change from my nearest shop that refuse to even look at it until you give them the bike for service. So i recommend you go there in future