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antivirus problem help needed

  • 31-03-2010 11:44am
    #1
    croker1
    Registered Users, Registered Users 2 Posts: 174 ✭✭


    so i bought my new laptop in February of this year and with it i bought a laptop bag, a mouse, a memory stick and a copy of Bullguard Antivirus.. At first i was on a Norton 60 day trial which was doing me perfect until it ran out so i decided to uninstall it and try and install the Bullguard Antivirus, now heres the problem. When i inserted the disk and clicked run "ERROR unable to read Bullguard Antivirus". I took the disk out and discovered there was a small scratch on the disk, which I have no idea how it got there as this is the first time i ever opened the box! I took it back into the store and they said there was nothing they could do as I couldn't prove that it wasn't me who scratched it.. so now im screwed and probably have to pay another 50+ euro to get a new antivirus.
    Is there any way around this at all?
    Thanks in advance.


Comments

  • #2
    Biggins
    Banned (with Prison Access) Posts: 34,567 ✭✭✭✭Biggins


    Do you have a serial number, etc?

    It might be possible to download the trial version and enter your paid for details there in it!
    Worth a try. See: http://www.bullguard.com/try/bullguard-internet-security.aspx

    In the meantime download the totally free and very good Microsoft Security Essentials - it will keep you covered till you get it sorted: Download HERE


  • #3
    NothingMan
    Registered Users, Registered Users 2 Posts: 11,178 ✭✭✭✭NothingMan


    + 1.

    Most Antivirus software runs on a license basis. ie. You're not paying for the CD you're paying to use the software for a set period of time.

    Don't know about bullguard specifically but you might find the software on line and you can put in a license key when you install it.


  • #4
    croker1
    Registered Users, Registered Users 2 Posts: 174 ✭✭croker1


    Thanks a million guys! Il try that straight away


  • #5
    ricman
    Closed Accounts Posts: 1,559 ✭✭✭ricman


    Microsoft antivirus and defender is free to download and is just as good as commercial products, in my opinion, as long as you set it to, automatic update.
    SEE here http://www.microsoft.com/security_essentials/


  • #6
    Jen32
    Registered Users, Registered Users 2 Posts: 58 ✭✭Jen32


    Sorry to hear about your misfortune....PM me and i'll sort you out. If i say anything else i'll be banned :)....can't have that after 2 whole posts eh !


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  • #7
    Overheal
    Registered Users, Registered Users 2 Posts: 86,729 ✭✭✭✭Overheal


    Theres also the toothpaste method if all else fails.


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