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Change number or switch networks?

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  • 25-03-2010 8:24pm
    #1
    BoardsRanger
    Registered Users Posts: 706 ✭✭✭


    Right folks - i am currently with O2 and have been for about 13 years. The problem is, any services other than basic calls and texts will not work. O2 has tried everything and cannot get it to work ( new sim cards, new phone cancel and reset up my account etc...)

    The thing is, i want to remain with o2 because 70% of my main contacts are also with O2 and with my prepay deal- i get free calls and texts. I would also like to keep my number after having it for such a long time.
    So here are my options:
    I can just get a new o2 sim card and number and start from scratch or,
    Now, i am not sure if this will work- transfer my number to another network and then after a short time, transfer back to o2 and hope this fixes the problem?

    Any thoughts?


Comments

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    #2
    Vanbis
    Closed Accounts Posts: 3,724 ✭✭✭Vanbis


    BoardsRanger wrote: »
    The thing is, i want to remain with o2 because 70% of my main contacts are also with O2 and with my prepay deal- i get free calls and texts.

    If you have tried a new SIM and still have an issue the next option would be to change number if you wish to stay with o2 otherwise port your number to a new provider.


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    #3
    IrishTonyO
    Registered Users Posts: 2,321 ✭✭✭IrishTonyO


    if you have had new sim cards why do you think having a different number will make any difference?


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    #4
    BoardsRanger
    Registered Users Posts: 706 ✭✭✭BoardsRanger


    Vanbis wrote: »
    If you have tried a new SIM and still have an issue the next option would be to change number if you wish to stay with o2 otherwise port your number to a new provider.

    But if i then port my number back to o2 after a certain period of time, will my original problem still exist?


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    #5
    BoardsRanger
    Registered Users Posts: 706 ✭✭✭BoardsRanger


    IrishTonyO wrote: »
    if you have had new sim cards why do you think having a different number will make any difference?

    Sorry- i should have said - i have tried numerous replacement sim cards from o2. New sim- same number.


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    #6
    Vanbis
    Closed Accounts Posts: 3,724 ✭✭✭Vanbis


    BoardsRanger wrote: »
    But if i then port my number back to o2 after a certain period of time, will my original problem still exist?

    I couldn't say for certain but its a risk at this stage worth taking. I would imagine your somewhat desperate at this stage.

    If it was me i would port my number to a new mobile provider, nothing to lose at this stage.


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    #7
    BoardsRanger
    Registered Users Posts: 706 ✭✭✭BoardsRanger


    Yep - desperate and frustrated. Have been trying to get it sorted for a long time!! So it looks like i will have to port my number to another network and then back to o2. I know its a long shot- but has anyone else tried to do this and has it worked?


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    #8
    BoardsRanger
    Registered Users Posts: 706 ✭✭✭BoardsRanger


    So called o2 today to get the unlocking code for my phone- they said it will take a few weeks for sony ericcson to send them out the code!!! Surely there is a quicker way?


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    #9
    Dardania
    Registered Users Posts: 3,612 ✭✭✭Dardania


    Is your problem one of coverage?


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    #10
    BoardsRanger
    Registered Users Posts: 706 ✭✭✭BoardsRanger


    No- i have full coverage here. I ended up switching numbers anyway.


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