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UPC broadband modem set up

mistress_gi · 2010-03-25 13:52:44

Hi everyone! I have a problem that I need to solve and I don't know how. So the story is that everytime my modem is reset the original setup goes but now upc is refusing to tell me what the settings are until a tech comes by, of course they can only get someone out to me on monday which leaves me with no internet over the…

25-03-2010 1:52pm

#1

mistress_gi

Registered Users, Registered Users 2 Posts: 964 ✭✭✭

Join Date: March 2008

Posts: 876

Hi everyone!
I have a problem that I need to solve and I don't know how.
So the story is that everytime my modem is reset the original setup goes but now upc is refusing to tell me what the settings are until a tech comes by, of course they can only get someone out to me on monday which leaves me with no internet over the weekend.
So if someone out there is techically savy enough to tell me the web page where the original modem installation is done and what the settings are on it I would be eternally grateful!
Thank you in advance,
Gi

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Comments

#2 25-03-2010 1:57pm

jor el

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Posts: 16068

How was it reset?

Only UPC can provision a cable modem, so no one can help you other than them.

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#3 25-03-2010 2:00pm

mistress_gi

Registered Users, Registered Users 2 Posts: 964 ✭✭✭

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Posts: 876

Hi! thank you for the reply!
I just pressed the reset button for 30 secs and all I get now is the power light and the DS light blinking!

0
#4 25-03-2010 2:03pm

jor el

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Why did you reset it though? Was it by UPC's request or something? If you did if off your own back, you'll just need to wait. If UPC told you to do it, they should be prepared to get you back running quicker than Monday.

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#5 25-03-2010 3:17pm

eoineen

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Join Date: July 2001

Posts: 130

Do you think this issue and this issue are related?

0