Uk delivery!!?

fonecrusher1

Just bought a part from a uk 4x4 parts provider. Its a replacement mirror for a wing mirror. As in; a replacement for a smashed mirror.
£21, which isn't bad. By the time i'd finished the transaction the bill was £37?:rolleyes:

Things they don't mention in the part description; VAT (£5, thats a sneaky one) & the ridiculous delivery fee. Obviously i knew there would be some sort of postage fee but £10.99 (12.25euro) to send a tiny sheet of mirror in a padded envelope across the irish sea???:eek: Is it being flown over in a private jet or something!

I know nobody was forcing me to buy from them but i couldn't find this item anywhere else so it was kinda, buy from us or do without.


MODS; i thought i was in the motors section, sorry please feel free to move this.

mikom

You sound like my granny giving out about price of steradent in the local shop

fonecrusher1

What a great one liner! You look like her.

TheZohanS

Moved to Motors.

mikom

fonecrusher1 wrote: »

You look like her.

That's because I'm your ould lad.......... Luke.

fonecrusher1

mikom wrote: »

That's because I'm your ould lad.......... Luke.

You wish sweetheart.

TestTransmission

What's the car?

fonecrusher1

TestTransmission wrote: »

What's the car?

Toyota hilux surf.

J_Wholesale

It's probably a minimum shipping charge. We ship to the UK every day - standard charge, regardless of size, is £9.95 + VAT. Sure, for small orders some might think it a little expensive, but we don't treat small orders any different to large when it comes to shipping - there's just no profit in doing so.

It sounds like you're dealing with a company that normally sells business to business, in which case your small order is almost inconsequential. For them to pack your item differently would probably require more work than the sale warrants.

What you should really be upset about is that you can't buy this item online in Ireland for a decent price. I bought a new camera from Amazon this week because it was €20 cheaper than the same camera (incl. shipping) from Elara.ie. I want to buy Irish, but for what was a €70 (instead of €90) camera, these guys don't make it easy.

dceire

I just bought a wiper motor & linkage off a UK parts dealer for €40 + €20 P&P.

I would have cost €200 new or €100 from a scrap yard so even after postage I'm saving €40.

Depending on the parts size and weight I'm not surprised too much by these charges.

fonecrusher1

J_Wholesale wrote: »

It's probably a minimum shipping charge. We ship to the UK every day - standard charge, regardless of size, is £9.95 + VAT. Sure, for small orders some might think it a little expensive, but we don't treat small orders any different to large when it comes to shipping - there's just no profit in doing so.

It sounds like you're dealing with a company that normally sells business to business, in which case your small order is almost inconsequential. For them to pack your item differently would probably require more work than the sale warrants.

What you should really be upset about is that you can't buy this item online in Ireland for a decent price. I bought a new camera from Amazon this week because it was €20 cheaper than the same camera (incl. shipping) from Elara.ie. I want to buy Irish, but for what was a €70 (instead of €90) camera, these guys don't make it easy.

Yeah i know what your saying but honestly its an item that would easily fit into an regular padded A4 envelope worth a euro.
They're a decent company but they know how to charge thats for sure.

I agree with you on the last point. Apart from replacement air/oil filters anything i have ever needed for the last few cars ive owned has had to be delivered from the uk.
I want to support our indigenous companies but they either don't stock what i'm looking for or they're looking for silly money for the item.

Anan1

Did you not ask how much p&p was going to be before ordering?

fonecrusher1

Anan1 wrote: »

Did you not ask how much p&p was going to be before ordering?

I didn't, it was all done online. Its fair enough there wasn't a gone to my head to complete the transaction. I just think its a little sneaky that when i found the part i was looking for the price that was to the left of the description wasn't really the price at all.
They leave out the VAT knowing fine well that by the time you see the correct price most people just think feck it i'l get it anyway. And then P&P price pops up!
I'l get over it.:)

Anan1

Not to worry, it's a lesson learned. P&P is something to always check before ordering anything online, as there's rarely any rhyme or reason to how it's calculated. But sure you know that now.:)

si_guru

fonecrusher1 wrote: »

I didn't, it was all done online. Its fair enough there wasn't a gone to my head to complete the transaction. I just think its a little sneaky that when i found the part i was looking for the price that was to the left of the description wasn't really the price at all.
They leave out the VAT knowing fine well that by the time you see the correct price most people just think feck it i'l get it anyway. And then P&P price pops up!
I'l get over it.:)

No - they leave the VAT off as trade buyers need to know the net price. Also some parts don't have VAT!

slimjimmc

Also, if your primary market / customer base is trade you don't have to include VAT in the quoted item price. It's only necessary to include VAT if your main market is the general public.

fonecrusher1

slimjimmc wrote: »

Also, if your primary market / customer base is trade you don't have to include VAT in the quoted item price. It's only necessary to include VAT if your main market is the general public.

The company i dealt with probably gets 80% of their business from non-trade sales so i don't think concealing the VAT charge is justified.
Thats a guess but judging by their prices i doubt its popular with trades people.
Even pre-VAT they're not exactly cheap.