Harrasment by eircom winback employees

Our man in Havana

I have been getting many visits from eircom employees looking for me to sign up to eircom. I have told several of them to go away and not to return. Despite this they keep coming back and pestering me.

Is there anything I can do to get rid of them for good?

Tom Young

This is very interesting. Indeed there are many things you can do to get rid of them. I would start by getting their names and reporting them to ComReg.

Victor

I would start by getting their names and signing them up to ntl.



:pac: /3am answer

congo_90

Calling your phone or in person knocking?
Is it general eircom products or eircom phone watch? The latter is run by a 3rd party company

Our man in Havana

These are selling eircom products i.e. winback agents. They are calling to the door.

CGolf

Hi OP,

I would be of the opinion that this is an Aggressive Commercial Practice as set out by the Consumer Protection Act 2007 given the location (your home) and the persistence of the visits.

Also under S. 55(3)(b) of the Act - A trader shall not engage in any of the following commercial practices: (b) failing to comply with a consumer’s request to leave the consumer’s residence or to not return (except in circumstances and to the extent justified or permitted by or under law in order to enforce a contractual obligation).

The remedies available include obtaining a prohibition on them carrying out such practices from the Circuit Court or High Court under S.71, and you may also try for damages under S. 74, but it would be far simpler (and cheaper!) to complain to the National Consumer Agency along with Comreg.

Hope this helps!

dashboard_hula

Hallo,

I think the sales rep are directly employed by this company:

http://www.cpmire.com/

It might be worth contacting them directly to be removed from their door-to-door lists etc.