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Problem with 'LSP'?

Risteard · 2010-03-10 20:43:34

On my mother's laptop, whenever she tries to connect to the internet (wireless) nothing comes up. The internet connection is being shown as connected. On the 'diagnosis' on IE it said: 'Windows Network Diagnostics - Error: An installed Layered Service Provider (LSP) is malfunctioning. Options: Removing the malfunctioning…

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10-03-2010 9:43pm

#1

Risteard

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On my mother's laptop, whenever she tries to connect to the internet (wireless) nothing comes up. The internet connection is being shown as connected.

On the 'diagnosis' on IE it said:

'Windows Network Diagnostics - Error:
An installed Layered Service Provider (LSP) is malfunctioning.
Options: Removing the malfunctioning network component.'

OS is Vista.

Any suggestion/solutions?

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#2 11-03-2010 1:23am
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Try LSPFix. Run it as administrator without changing any settings, it should tell you that a component is missing and to click Finish to remove it from the chain. Reboot once this is done.

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