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Found wood in frozen product, what can i do?

  • 09-03-2010 4:42pm
    #1
    LisaPol
    Registered Users, Registered Users 2 Posts: 37 ✭


    Hi,
    Just wondering if anyone can help! I was making baby food for my seven month old daughter and used the dunnes stoes brand frozen spinach while doing so. I was about to give her her meal and found a big solid chip of wood, I was lucky I seen it as it definitely would have choked her had she swallowed it! Im so angry. Its just not good enough. Thankfully it didnt end in tears but it could have! Who should I ring about this or what can I do? I dont want to just let it go as it was in my baby girls food.

    Thanks for any help anyone can give,
    Lisa :)


Comments

  • #2
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Contact Dunnes and let them know, maybe? I don't see how anyone else can do anything.


  • #3
    MagicMarker
    Banned (with Prison Access) Posts: 32,865 ✭✭✭✭MagicMarker


    Tell Dunnes, then move on.


  • #4
    Oryx
    Subscribers Posts: 19,425 ✭✭✭✭Oryx


    Depends what you want. A simple apology, then write or phone the manufacturers. If you want to claim off them for damages, then you will need legal advice. You could also contact the food safety authority.
    Unfortunately, with any kind of food production, this kind of thing happens. I think everyone has a story or two of contaminated food (plasters, insects, metal etc).


  • #5
    sexdwarf
    Closed Accounts Posts: 178 ✭✭sexdwarf


    Definitely go to the food safety authority, if there's a contamination in a batch they have the power to withdraw it

    http://www.fsai.ie/


  • #6
    LisaPol
    Registered Users, Registered Users 2 Posts: 37 ✭LisaPol


    thanks a lot for your speedy replies :) I dont want to claim anything so wouldnt be going down that road, I will contAct dunnes and the fsai, thanks.


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  • #7
    91011
    Closed Accounts Posts: 1,383 ✭✭✭91011


    Dunnes didn't make / pack the food - a third party compnay did, so Dunnes will be very happy to get details and investigate how it got there.

    These things happen, but its only when a consumer reports incidents to the retailer / manufacturer that it can be prevented from happening again.

    - How about a blade knife in a children's game???? after investigation the company found it was similar to knives used in the factory the game was made and took steps to prevent it happening again. (so they said :) )


  • #8
    Voltex
    Registered Users, Registered Users 2 Posts: 1,581 ✭✭✭Voltex


    OP as with all manufactcured foods there is an intinsic risk of a contamination. I would say that you should contact Dunnes first...if they have put their name to the product they should be pretty sure that the its all good.
    Having said that...wood control within a food manufacturing site is a basic control to be applied....so there are serious questions that need answering.
    You say its wood, but are you sure its not some other form of organic matter??


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