help needed! new acer laptop with windows 7 has now got virus and need free way rid

Andysavanah

hi, i have a week old acer laptop with windows 7, i was checking my email this morning and some how a dodgy email conned me and now i keep geting warnings like steath intrusion, systemhijack, security breach, tracking software found etc, i had the latest mc fee software but have now uninstalled that and installed trail of norton instead. i need a free way of getting rid of this virus. can anyone help?

thanks andy.

Agent Smith

AVG is a good Free Anti-virus

MayoForSam

Re-boot in safe mode, download and run Malwarebytes Anti-Malware :http://www.malwarebytes.org/mbam.php

Got rid of a really insidious virus from a neighbour's laptop around a month ago.

After that, install AVG or Avira or Microsoft's own free anti-virus software - don't bother with Norton, it's mainly bloatware.

Alanstrainor

Moved from laptops.

Andysavanah

thanks for all your help! the mc fee one is gone as it let me down, the norton i downloaded seems to have removed it but i had to also do a system restore because it had to delete more files to get rid of it and then i couldnt open apps like firefox or e or windows media player etc. seems ok now but how can i be sure the virus is gone completly? im a newbie to this stuff . also do you reckon it would have got any personal info etc?

thanks again!

Andysavanah

seems ok now:) thanks for all your help!

cian1500ww

Download Microsoft Security essentials, haven't seen any better yet.