all SKY channels ok except Film4

Uthur

my dish was recently checked out by a sky technician and should be ok, but for
some reason i can get every channel fine except film4/film4+1. the picture
on those channels breaks up every few minutes.

my signal strength/quality are both stable at 60%

can i get some opinions please?

montgolfiere

your quality reading seems a little on the low side..... have you got the skew correctly set?
the skyman

Uthur

montgolfiere wrote: »

your quality reading seems a little on the low side..... have you got the skew correctly set?
the skyman

well i am assuming the dude from sky checked this. he said the dish is aligned
ok now but was a bit off before. the previous signal strength was about 40%
before he had a go at it.

kbell

Any trees, buildings in line of sight of your dish??

Uthur

kbell wrote: »

Any trees, buildings in line of sight of your dish??

it all looks pretty clear for at least 200 metres. certainly nothing new has
appeared recently (this problem is only about 3 weeks old)

Ger Roe

Did you get a new cordless phone recently, or move one closer to the receiver box?

I think that the transponder frequency for Film 4 is one that is particularly sensitive to cordless phone interference.

I had that problem and moving the phone base set to another location cleared it.

If there is a cordless phone nearby, switch off the base set and see if your picture clears.

montgolfiere

Uthur wrote: »

well i am assuming the dude from sky checked this. he said the dish is aligned
ok now but was a bit off before. the previous signal strength was about 40%
before he had a go at it.

just for info.....'quality' is the important reading not 'strength'.......
the Skyman

Uthur

Ger Roe wrote: »

If there is a cordless phone nearby, switch off the base set and see if your picture clears.

crap i thought you might have figured it out but the problem remains

Uthur

montgolfiere wrote: »

just for info.....'quality' is the important reading not 'strength'.......
the Skyman

thanks!