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End of O2 Free UK Roaming; free contract termination

  • 20-02-2010 10:40am
    #1
    Markjsca1
    Registered Users, Registered Users 2 Posts: 235 ✭✭


    O2 are (again) amending their UK roaming offer. From March 22nd, you will be charged once again for making calls in the UK @ 30c/min.

    The interesting bit in their announcement is here:
    Under Regulation 17 of the European Communities (electronic communications networks and services)(Universal Service and Users’ rights) regulations 2003 an operator shall not shall not less than one month prior to the date of implementation of any proposed modification, notify its subscribers to that service of the proposed modification in the conditions of the contract for that service, and their right to withdraw without penalty from such contract if they do not accept the modification.

    If you wish to exercise your right under Regulation 17 please contact O2. The continued use of this service after the effective date of the change is deemed acceptance of the change.

    This means that there is a "get out of jail free" card for all O2 bill-pay customers to be released from their contracts without penalty - even those who just recently re-contracted to the new advance plans.

    Full Notification here:
    http://www.o2online.ie/wps/wcm/connect/O2/About%20O2/Terms+and+conditions/Customer+Notification

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Comments

  • #2
    Mint Sauce
    Registered Users, Registered Users 2 Posts: 29,293 ✭✭✭✭Mint Sauce


    dont have an apple but currently have this above agreement where i can use my minutes when roaming in the UK on my 02 contract, am in process of looking for alternatives, '3' was one of them but previous attempts with them on broadband and horror stories about their customer service is abit of putting


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