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Ryanair Baggage Glitch

  • 16-02-2010 10:57pm
    #1
    Closed Accounts Posts: 3,670 ✭✭✭


    I just booked a flight with Ryanair, much and all as i hate travelling with the bas***ds but £9.98 plus the tenner credit card charge cant be sniffed at from Leeds > Dub.

    I NEVER put baggage through with Ryanair as it's a rip off and i despise giving them money for baggage, any toiletries i bring are always under 100ml and im a very frequent traveller..anyway im in the process of booking this flight and click on confirm,payment goes through and i seen that ive been charged £49.98 instead of £19.98, they have charged me for baggage ive not put through,before anyone says anything i did not make a mistake, im well used to booking flights with these f****rs and i never put baggage through, I have to REITERATE this is most definitely not a mistake i choose NO BAGGAGE whatsoever, i am fuming here, i have been charged for baggage that i didn't want to put through, has anyone had a smiliar problem?

    I am now faced with the daunting task with calling these clowns in relation to this but i again categorically state i NEVER put baggage through i choose 0 bags, im ultra careful when it comes to this type of thing,has any suggestions about this?


Comments

  • Closed Accounts Posts: 19,080 ✭✭✭✭Random


    It must be a website glitch then. I'm guessing it'll pretty much be your word against the call centre staff. Don't see much option beyond calling them unless you can cancel baggage (and obtain refund for it) online.


  • Registered Users, Registered Users 2 Posts: 7,469 ✭✭✭Pythia


    Did you not confirm the amount to be charged to your card before you processed it? Did it say it would charge you 19 and then went and charged you 49?


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