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My laptop has "failed to connect to the Windows service".

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  • 16-02-2010 8:39pm
    #1
    Mental_Legend
    Closed Accounts Posts: 345 ✭✭


    I don't know if it makes any difference, but it's a Dell Inspiron 1521.

    I loaded up my laptop last week and I noticed that after I entered my password and logged on, it took a very long time for the desktop to load. The screen was blank for at least 5 minutes. When it finally did load, a message popped up saying that it had "failed to connect to the Windows service". I tried opening a Microsoft Powerpoint presentation that I had on a USB and was going to work on and had no trouble with that. However, the internet wasn't working, even though the little "Wi-fi" light was on (Inspiron owners will know what that light is). I have tried loading up my laptop several times, each time saying that I failed to connect to the Windows service, and each time with no internet. Does anyone know how to overcome this problem?


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    #2
    Alanstrainor
    Moderators, Motoring & Transport Moderators Posts: 23,157 Mod ✭✭✭✭Alanstrainor


    Moved to the Windows forum. This is more of a Windows request, you should get a better response here.


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    #3
    [Deleted User]
    Posts: 0 ✭✭✭ [Deleted User]


    Sounds like the process for Windows connecting to wireless networks isnt loading. Maybe the driver isnt working.

    Can you try a system restore?

    If not maybe you will have to do a full format and reinstall :(

    You would probably get a better response if you posted on a tech help forum. Google for one, there is loads ;)


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    #4
    dingding
    Registered Users Posts: 4,931 ✭✭✭dingding


    Did you get any error saying that McAfee needed to have its subscription renewed.


    If so just uninstall McAfee


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    #5
    billymitchell
    Registered Users Posts: 11,996 ✭✭✭✭billymitchell


    Can you boot into safe mode? Or even better, safe mode with networking. Maybe try do a windows update if you can log in with the second option.


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    #6
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Open an elevated command prompt and type the following

    netsh winsock reset

    Reboot and you should be fine.


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    #7
    Mental_Legend
    Closed Accounts Posts: 345 ✭✭Mental_Legend


    Deleted User wrote: »
    Sounds like the process for Windows connecting to wireless networks isnt loading. Maybe the driver isnt working.

    Can you try a system restore?

    If not maybe you will have to do a full format and reinstall :(

    You would probably get a better response if you posted on a tech help forum. Google for one, there is loads ;)
    Thanks. Worked a treat. Laptop's back to normal now! :D


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