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Why can I delete some directories but not others on my hosting?

  • 15-02-2010 12:43pm
    #1
    Seanie M
    Registered Users, Registered Users 2 Posts: 1,795 ✭✭✭


    Hi all,

    This isn't specific to Blacknight's own hosting provision (also to GoDaddy and hsphere), but I can't seem to be able to delete certain directories on one of my sites via FTP. I can delete the files inside, but any folders remain. I have tried with CHMOD at 777 and combinations below that, to no avail. Should I be worried about a .htaccess file, or lack thereof, on my hosting space?

    Thanks,

    Seanie.


Comments

  • #2
    mneylon
    Registered Users, Registered Users 2 Posts: 7,740 ✭✭✭mneylon


    Hi

    I've asked one of our technical team to look into this for you, as we think there's a way around it

    Michele

    Blog | Tweets



  • #3
    mneylon
    Registered Users, Registered Users 2 Posts: 7,740 ✭✭✭mneylon


    Ok. I'm told that the file manager might help you
    In the file manager, click tick box next to file, and hit delete at the top right.

    If that doesn't work you'll need to contact support, as the file(s) or directory might be "protected" in some way

    Blog | Tweets



  • #4
    Seanie M
    Registered Users, Registered Users 2 Posts: 1,795 ✭✭✭Seanie M


    Yeah, that option doesn't exist in FileZilla! Should have said that. I know through the hsphere control panel online, I would have that option, but it doesn't always work either.

    I'll contact their customer support so.

    Seanie.


  • #5
    mneylon
    Registered Users, Registered Users 2 Posts: 7,740 ✭✭✭mneylon


    Seanie M wrote: »
    Yeah, that option doesn't exist in FileZilla! Should have said that.

    You said you were using FTP, which is the same thing :)
    Seanie M wrote: »
    I know through the hsphere control panel online, I would have that option, but it doesn't always work either.

    We don't use HSphere ..
    Seanie M wrote: »
    I'll contact their customer support so.

    Seanie.
    Whose? Ours or someone else's?

    Blog | Tweets



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