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Windows update causing BSOD: update KB977165 (february 2010 patch tuesday)

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  • 12-02-2010 11:45am
    #1
    LoLth
    Moderators, Technology & Internet Moderators Posts: 10,339 Mod ✭✭✭✭


    http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/73cea559-ebbd-4274-96bc-e292b69f2fd1

    looks like installing the update KB977165 (http://support.microsoft.com/kb/977165) is causign SOME Xp systems to BSOD on restart. Only way to cure it is by uninstalling the offending patch:

    from the linked thread:
    1. Boot from your Windows XP CD or DVD and start the recovery console

    Once you are in the Repair Screen..

    2. Type this command: CHDIR $NtUninstallKB977165$\spuninst

    3. Type this command: BATCH spuninst.txt

    4. When complete, type this command: exit



    there is a workaround (MS fix) available from before the patch was issued here: http://support.microsoft.com/kb/979682

    No word yet on exactly why the patch is causing BSODs or what the catalyst is (I have this patch installed and I'm running fine on XP).


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    #2
    irish1967
    Registered Users Posts: 3,516 ✭✭✭irish1967


    Unfortunately I got whacked by this BSOD yesterday morning. With no system disks (lost sometime since purchase 8 years ago). There was nothing I could do myself. It was indeed the KB977165 update. Had to leave it in to be fixed. All ok again now but sitting down in the corner is the 997165 waiting to reinstall... it can sit there. Microsoft had not yet explained the problem or issued a patch of the patch so watch when updating. Go custom install route and hold off on the 997165.

    Did anyone else have this problem?

    What are the chances of Microsoft refunding my repair bill? :rolleyes:


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    #3
    roryq
    Registered Users Posts: 164 ✭✭roryq


    Microsoft appear to be blaming it on malware according to here.

    http://blogs.zdnet.com/Bott/?p=1764&tag=nl.e589


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