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Cancelling UTV

  • 04-02-2010 3:10pm
    #1
    Neil_Sedaka
    Registered Users, Registered Users 2 Posts: 2,102 ✭✭✭


    Does anyone know why UTV internet, would try to charge me a "broadband cancellation fee"

    I was with them for about 3 years and gave them 30 days notice of my cancellation, which they acknowledged!!!

    Yet they insist on trying to squeeze more out of me now.

    I tried to look up their T&C online, but of course the page won't load :rolleyes:


Comments

  • #2
    pizzahead77
    Registered Users, Registered Users 2 Posts: 2,382 ✭✭✭pizzahead77


    Neil_Sedaka wrote: »
    Does anyone know why UTV internet, would try to charge me a "broadband cancellation fee"

    I was with them for about 3 years and gave them 30 days notice of my cancellation, which they acknowledged!!!

    Yet they insist on trying to squeeze more out of me now.

    I tried to look up their T&C online, but of course the page won't load :rolleyes:

    UTV have always had the cancellation charge AFAIK


  • #3
    Neil_Sedaka
    Registered Users, Registered Users 2 Posts: 2,102 ✭✭✭Neil_Sedaka


    Really? That's mad!!

    Thanks for the reply ;)


  • #4
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    Neil_Sedaka wrote: »
    Does anyone know why UTV internet, would try to charge me a "broadband cancellation fee"

    I was with them for about 3 years and gave them 30 days notice of my cancellation, which they acknowledged!!!

    Yet they insist on trying to squeeze more out of me now.

    I tried to look up their T&C online, but of course the page won't load :rolleyes:

    The 'ransom' clause has been in all their recent terms and conditions. However you should check back to see what set of Terms and Conditions you actually signed.

    If at any stage you upgraded your original product then you may have had to commit to a new contract and thus subjected yourself to the charge.


  • #5
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    pizzahead77 wrote: »
    UTV have always had the cancellation charge AFAIK

    Not always - only since they went into their 'cute hoorism' stage some years ago. Prior to that UTV were imaginative and innovative and the darlings of boards!


  • #6
    20goto10
    Registered Users, Registered Users 2 Posts: 1,210 ✭✭✭20goto10


    Best of luck with that. It took me 6 months and a solicitor to get free from them. That was about 4 years ago. They're cyber-paramilitary crooks.


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