can't connect to eircom router

M cebee

have a dell dimension 9200 with intel 82566 onboard lan.

i setup the new eircom roter today but am unable to connect to it.

getting 'acquiring network address' message

all the correct lights are lit on router (internet, ethernet1 etc.)
light on pc network card is orange

i had the pc connected to a ps3 before this and it was working ok
i tried pinging the router with eircom tech support -no luck

any ideas thanks

bonzodog2

Power the pc off then on, and disable then re-enable the network card. Power-cycle the router too. Try the ethernet cable the other way round. Make sure it is a 'normal' ethernet cable, not a cross-over one

Open a command prompt and type:
ipconfig /release
ipconfig /renew

M cebee

i get the error rpc server unavailable when i enter ipconfig/renew
i tried all the other suggestions thanks

bonzodog2

do you mean DHCP server ? could def be a cable issue. Know anyone with a wifi laptop ?Can they connect by wifi ?

M cebee

got through to someone else after most of day pri**ing about

put in the tcp/ip settings and it connected now
thanks

java

Might be too late now OP, but did you check the dhcp service was running? Was a gotcha for me before!