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UTV & Perlico

  • 28-01-2010 11:45am
    #1
    Páid
    Registered Users, Registered Users 2 Posts: 917 ✭✭✭


    I've had UTV broadband for years & my landline is with Eircom.

    Tried to browse the internet this morning but couldn't reach any webpages. All I got was a Perlico error page. I don't have the text of it with me at the moment but it contained a sql query and mentioned customer migration.

    Anyone know if Perlico has acquired UTV's broadband business ?


Comments

  • #2
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭Cabaal


    Nope, Perlico is owned by Vodafone and neither of which own UTV.

    Call UTV asap and find out if your account is still with them, it may be the case that somebody's done something to your account.....or it could be a routing issue on eircom's network perhaps.

    Either way best to confirm with UTV what the story is


  • #3
    Páid
    Registered Users, Registered Users 2 Posts: 917 ✭✭✭Páid


    They tell me it was an issue on their end that has been resolved now. Found it very strange though.


  • #4
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭Cabaal


    Páid wrote: »
    They tell me it was an issue on their end that has been resolved now. Found it very strange though.

    Sounds like incorrect routing on the eircom network then, I've seen stuff like that happen.

    Its pretty rare though


  • #5
    Dathai1
    Closed Accounts Posts: 5 ✭Dathai1


    I had the same issue and error messages also on the 28th.
    ('Perlico' in title bar and 'password expired on a SQL server' error message).
    Could get into a very limited set of websites and also update my anti virus.

    Rang UTV on the 29th and the error did not seem to mean anything to them. Was told that it may be my firewall and to try turning that off. Had random success after turning that off and on again and using other browsers (IE / Firefox).

    Eventually got Chrome working after I cleared my cookies, etc. (Browsing history auto cleared on my non default browsers).

    Long and the short of it, I suspect UTV (or their provider) made changes and this invalidated cookies. (One of the web sites that had continued to work is a banking site, cookies would have expired anyway.)

    Far as I know UTV are resellers for BT. BT have merged some of their operations with Vodafone. Vodafone now own Perlico. So in a roundabout way, I think all us UTV customers are dealing with Perlico!


  • #6
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭Cabaal


    Dathai1 wrote: »
    Far as I know UTV are resellers for BT. BT have merged some of their operations with Vodafone. Vodafone now own Perlico. So in a roundabout way, I think all us UTV customers are dealing with Perlico!

    Nope,
    Like Vodafone and Perlico, UTV is a reseller for Eircom wholesales bit-stream product.

    Vodafone have taken over BT's LLU network and the associated customers but this in no way affects either UTV or Perlico the same as it doesn't affect Imagine or Eircom


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